What are the responsibilities and job description for the Customer Experience Specialist position at Engauge Workforce Solutions?
About the Role
This is an exciting opportunity to join a dynamic team as a Customer Quality Engineer. You will be responsible for driving quality improvements, facilitating problem resolution, and supporting ongoing customer relationships through proactive communication and technical expertise.
Key qualifications include:
- A strong background in quality engineering, manufacturing processes, and product improvement methodologies
- Excellent communication skills for effective interaction with customers and internal teams
- Proficiency in problem-solving tools, data analysis, and quality management systems
We offer a competitive salary and comprehensive benefits package, as well as opportunities for professional growth and development.