Sales Account Manager

ENGEL Machinery North America has a job opportunity for an Account Manager based in the Western US Market (CO, AZ, WY, UT)

Reporting to the Regional VP of Sales, this position will be responsible for selling ENGEL machines and robots to existing and new customers in assigned territory. Pursues and contacts customers through direct customer contact via onsite meetings, phone, and email communication, and follows up on customer inquiries. Presents ENGEL machine and robot specifications, pricing, and details to meet customer requirements and advances the sales process by addressing customer and competitive obstacles in order to win orders. Maintains customer contact and provides support information and additional details to differentiate ENGEL products from competitors, and to emphasis non-price advantages of ENGEL machines and robots.

This Sales position will cover four states: AZ, WY, CO, UT

ESSENTIAL DUTIES AND RESPONSIBILITIES

Direct Customer Sales:

• Meets and communicates with customers to generate machine and robot quotes, quote revisions, and orders

Quote and Order Administration:

• Generates requests for quotes and processing orders
• Communicates with internal teams for quote specifications and options, and generates revisions based on customer feedback
• Enters and manages order administration from entry through delivery and start-up

Customer Service Management:

• Receives complaints and advisements about delays and problems with existing customers and new customers; determines resolutions of problems and communicates with internal
• Works with other ENGEL departments, Austrian team and customers to ensure a timely solution

Performs other duties or special projects as required or as assigned by a supervisor

QUALIFICATION REQUIREMENTS

Education:

• High school diploma plus relevant work experience required
• Associate’s or Bachelor’s in Technology, Engineering or other related field preferred

Experience:

• Minimum 5 years in plastic/rubber/silicone injection molding industry (maintenance, processing, engineering, etc.)
• Minimum 3 years of Sales Experience in a technical/machinery/capital equipment environment
• Proven track record of building new and existing accounts and strong customer relationships

Licenses/Certifications:

• Plastics processing training preferred

Knowledge, Skills, and Abilities:

• Highly proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Excellent communication and interpersonal skills
• Ability to work independently and exercise judgment

OTHER REQUIREMENTS

Travel:

• Must be willing to travel as needed in assigned region and to sales meetings and trade shows
• Must possess a valid passport
• Ability to occasionally travel internationally to headquarters in Europe.