Office Manager/Receptionist

We're Hiring: Receptionist/Office Manager – Help Us Support Our Community!

Company: Engineered Retaining Walls, LLC
Location: Murphy, NC
Starting Salary: $41,500 per year with potential to earn $85,000 - $100,000 per year
Benefits: Health, Dental, Vision Insurance, Long and Short-Term Disability, Life Insurance, 4% Matching 401K Profit Sharing.

Join a Team That’s Making a Difference

At Engineered Retaining Walls®, we do more than just construction—we protect homes, save families from devastating loss, and restore communities affected by natural disasters. Our team is dedicated to helping people rebuild their lives, and we need a Receptionist/Office Manager who shares our passion for service and excellence.

This role isn’t just about managing an office—it’s about being a crucial part of a company that truly changes lives. If you want a career with purpose, where your skills support real families in Western NC and beyond, this is the opportunity for you.

What You’ll Do:

• Be the first point of contact for homeowners, engineers, and field crews who rely on us to protect their properties.
• Manage phone calls, emails, and scheduling with compassion and professionalism.
• Keep our office running efficiently and smoothly, ensuring that urgent matters are handled quickly.
• Maintain a clean and organized work environment and conduct outside inventory checks to keep our operations flowing.
• Support field teams by overseeing workloads, scheduling, and assisting with client communications.
• Utilize strong computer skills to manage documents, office software, and essential reports.
• Demonstrate excellent customer service, with a pleasant phone voice and a caring attitude toward our clients.

Who We’re Looking For:

• A team player who loves working with others in a fast-paced, high-impact environment.
• Someone with proven experience in office management or administrative work.
• Strong computer skills and the ability to learn new software quickly.
• An excellent communicator—both written and verbal.
• A natural organizer who keeps things running efficiently and can manage outside inventory checks.
• Someone with a valid driver’s license.
• A self-motivated person committed to long-term success and making a difference.
• Construction knowledge is a plus, but a willingness to learn is even more valuable.
• Someone who cares about their community and wants to work for a company that helps people recover from storm damage and natural disasters.

Why Join Us?

• Be part of a company that saves homes and changes lives—this is more than just an office job.
• Competitive starting salary of $41,500 per year.
• Performance-based potential to earn $85,000 - $100,000 per year.
• Comprehensive benefits package including health, dental, and vision insurance.
• Long and short-term disability coverage life insurance.
• 4% matching 401K Profit Sharing.
• Sign-on bonus after 6 months of employment.
• Opportunities for career growth in a thriving company making a real impact in Western NC.

Apply Today & Help Us Rebuild Communities!

If you want a job with purpose, where your work directly supports families and homeowners recovering from disaster, we want to hear from you.

Apply Now: Send your resume and references to jobs@erwalls.com or visit www.erwalls.com to learn more about our mission.

Make a difference. Be the reason a family gets their home back. Join us today!

Job Type: Full-time

Pay: $41,500.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Murphy, NC 28906 (Required)

Ability to Relocate:

• Murphy, NC 28906: Relocate before starting work (Required)

Work Location: In person

Salary : $41,500 - $85,000