What are the responsibilities and job description for the Receptionist/Office Manager position at England, Thims & Miller Inc.?
Description
Who we are looking for...
We are seeking a Receptionist/Office Manager whose responsibilities include:
- Welcoming visitors by in person or on the telephone
- Answering or referring inquiries
- Ordering and maintaining office supplies
- Maintaining safe and clean reception.
- Maintain employees and department directories.
- Maintains security by following procedures.
- Offering administrative support across the organization.
- Coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
- This position will need to be able to deal with emergencies in a timely and effective manner.
- Scheduling/coordinating meetings internally and externally to the organization.
Skills Required:
- Answer telephones and transfer them to appropriate staff members.
- Welcomes visitors by greeting them, in person or on the telephone, answering or referring to inquiries.
- Maintains a safe and clean reception area by complying with procedures, rules, and regulations.
- Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Update calendars and scheduling meetings
- Direct visitors to the appropriate person and office
- Provide basic and accurate information in-person and via phone/email.
- Receive, sort and distribute daily mail/deliveries via USPS, FedEx as well as courier services.
- Project folders set-up
Requirements
- Proven work experience as a Receptionist, Front Office Representative, office manager or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. conference room equipment & printers)
- Professional attitude and appearance
- Ability to be resourceful and proactive when issues arise
- Customer service attitude
What you'll need to be successful...
Success in this job relies on your time management skills, organization, and positive attitude. In addition, you’ll need the following qualifications:
- Ability to effectively present information and respond to questions.
- Strong written and verbal communication skills
- Strong computer and technology-related skills
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
Who we are…Trusted Advisors, Creating Community
Our firm has assembled a remarkable team encompassing a wide range of experiences and backgrounds. Through collaborative efforts in a supportive environment, we consistently deliver top-notch work of exceptional quality. We prioritize the growth and fulfillment of each team member, providing ample opportunities for professional and personal development.
A key factor in this, is our engagement with high-caliber, 'Class-A' projects and esteemed clients. We approach our work with unwavering passion, recognizing the positive impact we have on the communities we serve.
https://www.etminc.com/culture/
What we offer…
We recognize and reward hard work, we offer a competitive salary, full benefits package, and a potential performance-based bonus. More than four decades ago, England-Thims & Miller, Inc. was founded by three visionaries who wanted to take care of their clients with a focus on boutique, customer-centric, best-in-class services. Today, with the help of over 300, we have built a business around taking care of not only said clients but our communities and team members.
What to do next…
If England-Thims & Miller, Inc. sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! Once you're part of our ETM family, we'll continue to invest in you as a valuable asset in our company.
This job description is representative of typical responsibilities and is not intended to be a complete list of all duties or skills required for the job. It is subject to review and change at any time, with or without notice, in accordance with company needs.
ETM is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
