What are the responsibilities and job description for the Store Manager position at Englefield Oil Company?
SUMMARY :
The Store Manager is responsible for the leadership and motivation of all site personnel and ensuring excellent customer service during all shifts. This position is responsible for scheduling, training, and
development of all staff modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors.
DIVISION : Retail Operations
REPORTS TO : Division Manager
FLSA : Exempt
EMPLOYMENT STATUS : Full Time
FULL TIME BENEFITS :
Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity / Paternity Leave, and Weekly Pay.
ESSENTIAL FUNCTIONS
- Monitor financials – sales volume, P&L, controllable expenses, cash controls, inventory.
- Ensure positive customer experience.
- Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints.
- Conduct overall site evaluation.
- Inspect facility and equipment routinely to determine necessity of repairs or maintenance.
- Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling.
- Supervise store staff to maintain labor model standards.
- Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service.
- Plan and prepare work schedules and maintain records of employees' schedules.
COMPETENCIES
REQUIRED EDUCATION AND EXPERIENCE
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and
activities may change at any time with or without notice.
WORK AUTHORIZATION
Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.
