What are the responsibilities and job description for the Brand Quality Coordinator- (Quality) position at Englewood Lab, Inc?
Title: Brand Quality Coordinator
Reports to: Manager or Director of Quality
Department: Quality Assurance/ Quality Control
Responsibilities:
- Facilitates the timely and accurate response to customer requests with regards to Quality / GMP documents, samples, and communications as it relates to quality responsibilities, including the release of RMs, Components, Bulk & FGs.
- Ensure accuracy and completeness of all quality documents forwarded to the customer.
- Review and facilitate the forwarding of samples for customer's approval.
- Participate in customer conference calls as their Quality liaison.
- Assist, as needed, R&D, Customer Service (CSRs), Process Engrg, etc., to expedite customer requests.
- Maintain tracker of open quality issues as they pertain to the customer & issue bi-weekly updates to EWL management.
- Update/Upload data to the customer's quality system, via their portal.
- Coordinate customer-related activities with the CSR as required to support product disposition.
- Support AQL inspection and investigations of customer's components or products, and issue reports.
- Participate in customer line trials & assist in setting F&A instructions.
- Familiarity with US FDA 21CFR Part 210 & 211 and Cosmetic GMPs is required.
- Minimum of Associate or Bachelor degree (Life Sciences, Engineering, related profession).
- Two years industry or related experience in cosmetic, device, food, or pharma.
- Previous inspecting, auditing or manufacturing experience - a plus.
- Data analysis, specification development skills.
- Computer literate and effective communication skills.
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401k match
