Business Office Manager

Minimum Eligibility Requirements

• Ability to communicate effectively with Residents, families, staff, vendors, and the general public.
• Must have compassion and desire to work with the elderly and understand that for each resident the community is considered the Resident's home
• Must demonstrate the ability to work responsibility as a team member as well as an individual
• Must be honest, ethical, fair, dependable, respect confidentiality and the rights and privacy of others
• Must meet all health requirements
• Must pass a criminal background check
• Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation

Essential Functions

• Helps coordinate the resident's move in and orients new residents into the community
• Coordinates the discharge process for all residents being discharged from the community
• coordinates training and team meetings
• Human Resources such as interviews, conducting new hire orientation, payroll, in-services, handling Team Member complaints and issues, evaluations, and discipline
• Responsible for handling petty cash and Resident fund accounts
• Observes and communicate any changes in the Resident's physical or mental condition
• Completes and reviews incident reports as needed
• Reviews and completes new policies and procedures as appropriate
• Assists with training of new Team Members
• Knows and follows Emergency procedures, elopement, and all other procedures
• Performs all other duties assigned by ED
• Ensure compliance and understanding of all regulations regarding residents' rights

Customer Service

• Responsible for ensuring that all employees are providing excellent customer service to internal and external customers
• Perform job duties for Residents and with Team members in a courteous and professional manner
• Take initiative to ensure resident safety and satisfaction is a priority
• Meet and greet visitors in a friendly, helpful manner
• Communicate professionally and cooperate with the supervisor and all community personnel

Working conditions (travel, hours, environment)

• Salaried employee
• Subject to frequent interruptions
• involved with Residents, personnel, and visitors under all conditions and circumstances
• subject to be called in during emergency conditions

Physical/Sensory Requirement

• Medium work: the ability to exert 10-35 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects
• Must be able to move intermittently during the day
• Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents and staff
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at times, hostile people within the community

Minimum Eligibility Requirements

• Ability to communicate effectively with Residents, families, staff, vendors, and the general public.
• Must have compassion and desire to work with the elderly and understand that for each resident the community is considered the Resident's home
• Must demonstrate the ability to work responsibility as a team member as well as an individual
• Must be honest, ethical, fair, dependable, respect confidentiality and the rights and privacy of others
• Must meet all health requirements
• Must pass a criminal background check
• Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation

Essential Functions

• Helps coordinate the resident's move in and orients new residents into the community
• Coordinates the discharge process for all residents being discharged from the community
• coordinates training and team meetings
• Human Resources such as interviews, conducting new hire orientation, payroll, in-services, handling Team Member complaints and issues, evaluations, and discipline
• Responsible for handling petty cash and Resident fund accounts
• Observes and communicate any changes in the Resident's physical or mental condition
• Completes and reviews incident reports as needed
• Reviews and completes new policies and procedures as appropriate
• Assists with training of new Team Members
• Knows and follows Emergency procedures, elopement, and all other procedures
• Performs all other duties assigned by ED
• Ensure compliance and understanding of all regulations regarding residents' rights

Customer Service

• Responsible for ensuring that all employees are providing excellent customer service to internal and external customers
• Perform job duties for Residents and with Team members in a courteous and professional manner
• Take initiative to ensure resident safety and satisfaction is a priority
• Meet and greet visitors in a friendly, helpful manner
• Communicate professionally and cooperate with the supervisor and all community personnel

Working conditions (travel, hours, environment)

• Salaried employee
• Subject to frequent interruptions
• involved with Residents, personnel, and visitors under all conditions and circumstances
• subject to be called in during emergency conditions

Physical/Sensory Requirement

• Medium work: the ability to exert 10-35 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects
• Must be able to move intermittently during the day
• Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents and staff
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at times, hostile people within the community