What are the responsibilities and job description for the Operations Analyst position at Enhance Health?
Location: Clearwater FL
Job Type: Full-Time
About Enhance Health:
Enhance Health is a leading healthcare organization committed to leveraging advanced technology and data-driven strategies to improve patient care and operational efficiency. Our goal is to create streamlined processes that enhance both employee performance and customer satisfaction.
About the Role:
We are seeking a detail-oriented Operations Analyst to join our team. This role will focus on analyzing business operations, identifying areas for improvement, and implementing data-backed solutions to optimize efficiency. The ideal candidate has a strong analytical mindset, excellent problem-solving skills, and experience working with cross-functional teams to drive operational success.
Key Responsibilities:
- Collect and analyze data on current operational processes through observations, reports, and stakeholder interviews.
- Identify inefficiencies and recommend process improvements based on statistical analysis and industry best practices.
- Develop and implement new workflows to enhance productivity and streamline operations.
- Collaborate with management and various departments to align operational strategies with business goals.
- Monitor key performance indicators (KPIs) and provide actionable insights for continuous improvement.
- Assist in system and process implementation, ensuring seamless transitions and adoption.
Qualifications:
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- 2 years of experience in operations analysis, process improvement, or business analytics.
- Strong critical thinking and analytical skills, with the ability to interpret complex data sets.
- Proficiency in MS Office (Excel, PowerPoint, Word) and experience with statistical/data visualization tools.
- Exceptional communication skills and the ability to work collaboratively across teams.
- Preferred: Experience in a call center or health insurance industry; Salesforce experience.
What We Offer:
✅ Competitive salary and benefits package
✅ Medical, dental, vision, and life insurance
✅ 401(k) matching
✅ Paid time off (PTO)
✅ A dynamic and collaborative work environment
If you are passionate about driving operational efficiency and have a keen eye for process improvement, we’d love to hear from you! Apply today and become a part of our growing team at Enhance Health.