Business Office Manager

Business Office Manager

Business Office Manager

Hawthorn Court

13822 S. 46^th Place

Phoenix, AZ 85044

Responsibilities:

Financial

• Work to reach revenue goals and meet expense budgets
  • Keep the community rent roll updated and accurate on a real time basis
  • Aid in managing the operating expense budget while minimizing necessary expense and eliminating unnecessary expense
    • Confirms that all expenses have a director approved invoice and that a receipt is obtained
    • Uploads the invoice and receipt in the Box expense folder and inputs in the operational expense budget
    • Enters invoices into QuickBooks
    • Makes daily deposits for resident payments
  • Assist in managing the payroll budget and team schedules
    • Verifies that team schedules are followed as approved by ownership
    • Works to minimize overtime and unnecessary labor expenses
  • Assists in collecting on accounts receivable and avoiding aging accounts
    • Participates in the collection efforts for the community
  • Responds to resident and family billing inquires
• Reconciles monthly community credit card statements

Human Resources

• Support the Executive Director and community leadership team throughout recruitment and hiring process of new team members
  • Work with department heads to identify open positions, notify Vice President of Human Resources of open position(s)
  • Screen applicants and interviews potential candidates, if appropriate
• Assist in building and motivating a high-performing community team
  • Oversee new hire pre-employment process from start to finish
  • Initiate on-boarding in HR software and ensure all new hires complete the on-boarding process in a timely manner
  • Schedule new hire(s) for New Hire Orientation
  • Ensure that all new hires have a completed personnel file prior to start date in accordance with the company’s policies and procedures as well as federal, state, and local agencies
  • When needed, assist new team members in gaining access to HR software’s employee self-service (ESS) account and provide an overview of how to navigate thru ESS account
• Personnel file compliance
  • Review and audit personnel files a minimum of one week after start date and quarterly
  • Assist with team member files to meet employer expectations and regulatory requirements
  • Keep all personnel records up to date in order to maintain compliance with all regulatory standards (i.e. CPR, 1^st Aid, Food Handler’s Card, TB Test, Fingerprint Clearance Card, etc.)
    • Track certifications that have expiration dates to ensure compliance
  • Schedule CPR and 1^st Aid classes at (when needed) to ensure all team members have a current CPR and 1^st Aid card
• Assist Executive Director and Vice President of Human Resources by overseeing departmental team schedules to ensure that they are completed two weeks prior to upcoming schedule,
  • Work with Executive Director when payroll budget to actual is over in order to reduce payroll expenses
• Assist with team member relations and progressive counseling as needed
  • Forward all Counseling Reports to Executive Director to prior to review with team member
  • Forward all Termination Counseling Reports to Executive Director to review and then to Vice President of Human Resources for termination approval
• Oversee worker’s compensation forms for the community to ensure Vice President of Human Resources has necessary paperwork within 24 hours of team member injury
  • Follow up with injured team member and/or urgent care to receive status updates – forward progress notes, physician office visits, etc. to Vice President of Human Resources
• Act as the Human Resource contact at the community
  • Have a clear understanding of the Team Member Handbook and Benefits Guide to answer any questions that team members may have
• Assists Vice President of Human Resources with team member benefits eligibility to ensure each team member receives the Benefits Guide and enrolls or declines benefit options thru his/her benefit portal

What is in it for you?

• Medical/dental/vision/voluntary life/AD&D insurance
• PTO for full time team members
• Opportunity for growth within the organization
• A chance to be a part of a growing company
• Professional development and senior-care training opportunities
• Positive and rewarding work environment
• Team member appreciation parties

ABOUT AMERICAN CARE CONCEPTS

At American Care Concepts, we are committed to creating communities that provide an unparalleled level of care and service to our residents, an outstanding place to build a career for our team members and make the neighborhoods where we call home better. Our employees are at the heart of everything we accomplish as a company, and we owe a large part of any success we obtain to them.

MISSION

People matter most in life, and our purpose is to make life's journey wonderful. We are engaged in providing an inspirational place for our residents while creating a spectacular living experience that is safe, healthy, and happy - one that truly fosters purpose and dignity.

If you are interested in joining a team that is passionate about serving residents, we'd love to hear from you! Please apply online.

Company Website: www.americancareconcepts.com

American Care Concepts is an Equal Opportunity Employer

Qualifications

Required Qualifications

• Associate or bachelor’s degree in Accounting, Business, Finance, or a related field and two (2) years of experience with business office functions; or an equivalent combination of education and experience
• Working knowledge of general accounting, billing, collections, and expense management practices
• Advanced computer skills, specifically with QuickBooks and Microsoft Office (Outlook, Word, and Excel)
• Ability to multi-task and handle a fast-paced work environment in a friendly and professional manner
• Demonstrate exemplary attitude, work ethic, and unwavering integrity
• Contribute to an incredible customer service experience
• Able to respond appropriately and quickly to the needs of the residents, team members, visitors, and vendors
• Respond and appropriately handle emergency situations that may arise in a calm, professional and effective manner
• Must be able to pass a criminal background check upon hire and as required by state regulations