Human Resources - Director

Bernardus Lodge & Spa Careers

SUMMARY:
The Director of Human Resources is responsible for driving the execution of company policies and procedures while ensuring compliance with federal and state employment laws. This role fosters an employee-centric culture that prioritizes guest satisfaction, safety, and well-being in the workplace. As a key leader, the Director sets a positive example both within the organization and in external interactions.

KEY RESPONSIBILITIES:
The following reflects the core functions of this role. The supervisor may modify or expand these duties at any time as needed.

• Develops and leads a comprehensive recruitment strategy for both hourly and management positions to attract top talent.
• Oversees the preparation and maintenance of accurate records and procedures related to personnel transactions and reporting.
• Reviews and makes recommendations to Executive Management annually regarding improvements to company policies, procedures, and practices.
• Stays current with industry trends and employment legislation, ensuring that the company remains compliant with all applicable laws.
• Ensures the company’s adherence to federal and state regulations related to employment matters.
• Conducts annual wage and salary surveys to ensure the company remains competitive within the local market.
• Collaborates with legal counsel, as necessary, or under the direction of the General Manager.
• Makes decisions regarding disciplinary actions and performance improvement plans in alignment with company policy.
• Administers job classification programs, including the creation of job descriptions and overseeing position reclassifications.
• Manages the company’s benefits program (medical, dental, vision, life, 401(k)), including enrollment, terminations, COBRA, and other benefits processes.
• Leads the design, coordination, and facilitation of employee training programs on topics such as Forbes Standards, hiring, terminations, performance evaluations, safety, and harassment.
• Manages and monitors all claims made against the company, including Unemployment Insurance claims and hearings.
• Reviews the performance appraisal program and recommends adjustments to employment status, as needed.
• Coordinates and oversees the company’s safety program, including committee leadership.
• Manages workers' compensation claims, tracks loss run reports, and communicates with department managers regarding any work restrictions or return-to-work plans.
• Oversees HR operations within budget constraints and allocated resources.
• Provides ongoing support to the payroll team in matters related to payroll processes and wage/hour laws.
• Manages various employee leave programs such as FMLA, MLOA, CFRA, and others.
• Develops and maintains HR systems and processes to optimize efficiency and compliance.
• Conducts exit interviews for both voluntary and involuntary terminations.
• Analyzes employee turnover to identify trends and potential areas for improvement in retention.
• Attends and participates in Executive Committee and departmental meetings as necessary.
• Assists in preparing the annual HR budget.
• Guides and supports managers on all HR-related matters.
• Delegates tasks and monitors the quality of work, ensuring adherence to organizational policies, procedures, and safety standards.
• Provides daily guidance and leadership to team members, promoting a culture of accountability and high performance.
• Regularly reviews team activities to identify challenges and implement corrective actions when necessary.
• Engages in HR-related conferences, training, and keeps updated on relevant federal and state laws.
• Promotes safe work habits and a secure working environment at all times.
• Creates and maintains employee recognition and reward programs to foster a positive workplace culture.
• Develops a calendar of employee engagement and community activities, ensuring that such events take place throughout the year.
• Performs other duties as assigned by management.

QUALIFICATIONS:

• Bachelor's degree in Human Resources or related field, or 4-6 years of experience in HR management, or a combination of education and relevant experience.
• Proven ability to lead and inspire teams with strong supervisory and motivational skills.
• In-depth knowledge of federal and state labor and employment laws.
• Strong commitment to operational excellence and upholding high standards.
• Exceptional written and verbal communication skills.
• Excellent organizational, problem-solving, and analytical abilities.
• Skilled at managing multiple priorities and working within deadlines.
• Proficiency in MS Word, Excel, and various HRIS platforms.
• Excellent customer service skills with a focus on employee engagement.
• Strong leadership qualities and sound business judgment.
• Proven ability to manage projects effectively from inception to completion.
• Strong interpersonal skills and the ability to engage effectively with individuals at all levels.
• Solid decision-making skills with the ability to make timely, well-informed judgments.
• Creative and adaptable team player with a flexible approach.
• Passionate, positive, and proactive in all aspects of work.
• Bilingual capabilities are a plus.
• Professional appearance and demeanor.
• Proven track record of creating a strong employment culture and building a cohesive team on all levels.

DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
As part of your job application and the Company’s evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:
CATEGORY EXAMPLES BUSINESS PURPOSE
Personal Identifiers
Name, alias, postal or mailing address, email address, telephone number, social security number, driver’s license or state identification card number, passport number

1. To comply with state and federal law and regulations requiring; employers to maintain certain records;
2. To evaluate your job application and candidacy for employment;
3. To obtain and verify background check and references; and
4. To communicate with you regarding your candidacy for employment.

Pre-Hire Information Job application, resume, background check results, job interview notes, and candidate evaluation records Same as above
Employment History
Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations

Same as above

Education Information
Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained

Same as above

If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.