Demo

Student Employee - Student Success Center Front Desk

Ensign College
Salt Lake, UT Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 6/8/2025

Job Overview

Offer confidential administrative support for the Student Success Center (SSC) full-time staff in various roles, including clerical support, reception, and other duties / projects as assigned.

Responsibilities and Duties

  • Provide professional customer service at all times, especially while interacting with students, faculty, staff, administration, and the community.
  • Ensure students feel welcomed at the SSC. Your smile, attitude, attentiveness, and ability to relay accurate information can positively influence all you meet.
  • Welcome and direct students, faculty, staff, and administration.
  • Clerical support including phone, email, Advisor scheduling, Microsoft Office use, Zoom, data entry, filing, and copy / print needs.
  • Consistently follow correct processes while giving and receiving feedback.
  • Maintain student record management and FERPA confidentiality.
  • Communicate clearly in both verbal and written form.
  • Observe and respond to visible needs in various areas of the department.
  • Attend mandatory staff meetings when scheduled

Qualifications

  • Be able to anticipate, observe, and respond to needs and adapt what is learned to fit the role.
  • Demonstrate excellent communication and customer service skills while understanding and supporting the mission of the college and SSC.
  • Be goal and solution-oriented with a willingness to learn and grow.
  • Be proactive in finding projects in addition to your regular duties during slower work times that will benefit the SSC.
  • Proficient with the Microsoft Office Suite and able to learn new technologies.
  • Ability to interact with diverse populations (cultural, disability, non-traditional students, etc.)
  • Ability and willingness to teach / present in front of small groups or in one-on-one teaching and learning settings.
  • Must be a current Ensign College student in good standing and demonstrate principles of living with honor both on and off campus.
  • Must be enrolled in a minimum of 6 credits each semester of employment.
  • Must have and maintain a cumulative 3.0 GPA
  • SSC employees can expect to work 15-19 hours per week depending on the needs of the SSC and may vary from semester to semester.

    Please attach your resume & Fall 2024 class schedule to your application. The anticipated start date for this position is August 05, 2024.

    Ensign College is an equal opportunity employer and does not unlawfully discriminate in its hiring or employment practices on the basis of race, color, national or ethnic origin, sex (including pregnancy), age, disability, genetic information, or veteran's status. As an educational institution owned and operated by The Church of Jesus Christ of Latter-day Saints, Ensign College gives lawful hiring preference to qualified, faithful members of the Church who are in good standing.

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