What are the responsibilities and job description for the E-commerce Cosmteics Manager position at Ensley Reign Cosmetics?
Job Summary
We're looking for an experienced E-commerce Manager to lead our cosmetics brand's online retail operations within our Shopify and Etsy stores.
This role will involve overseeing a variety of systems from website management, order fulfillment, returns, damages and product insurance claims while ensuring a high level of customer satisfactions and a smooth online shopping experience.
Additional employee scheduling and supervision required in delegation of day-to-day responsibility outside of fulfillment and inventory management assistance. The E-commerce Manager will work alongside the warehouse supervisor and owners to best utilize resources to accomplish daily goals in manufacturing and product standards.
Responsibilities
- Manage all e-commerce activities, including product listings, website updates, and order fulfillment.
- Some Customer Service support via email and Shopify Inbox.
- Work closely with teams to ensure orders are processed and delivered smoothly.
- Develop strategies to attract and retain customers, and improve their overall experience.
- Use warehouse management systems to streamline operations.
- Identify areas for process improvements to increase efficiency and reduce costs.
- Maintain supply inventory levels for shipping department, administrative, and general warehouse operations.
Qualifications
- Prior experience in e-commerce, particularly in order fulfillment and logistics.
- Strong understanding of warehouse management systems and order processing.
- Analytical skills to evaluate sales data and trends.
- Team player with the ability to thrive in a fast-paced environment.
- Experience managing online retail platforms and driving sales growth.
Job Type: Full-time
Pay: From $46,000.00 per year
Schedule:
- Monday to Friday
Education:
- Associate (Required)
Experience:
- E-commerce: 1 year (Required)
Location:
- Grants Pass, OR 97527 (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Grants Pass, OR 97527 (Required)
Work Location: In person
Salary : $46,000