Parts Department Specialist

Job Title: Parts Department Specialist
Company: Gateway Terminals
Location: New Haven, CT

Summary of Position:
As a Parts Department Specialist, you will play a crucial role in managing and maintaining the parts inventory at our terminals. Your responsibilities will include sourcing and procuring parts and accessories, and working with technicians and other departments. You will ensure that parts are accurately tracked, cataloged, stored, and delivered promptly to meet Gateway’s needs.

Essential Duties and Responsibilities:

• Order and issue parts
• Maintain detailed inventory records and manage stock levels
• Order new supplies and ensure timely delivery of parts
• Provide cost estimates and issue purchase orders to suppliers
• Assist team with parts inquiries and provide timely communication
• Collaborate with the technical team to ensure the availability of necessary parts
• Perform quality inspections of incoming parts upon receipt and before accepting into inventory
• Inventory control (maintain stock on parts and fluids)
• Write work orders and maintain organizational skills
• Collaborate with other departments to ensure smooth operations
• Develop and implement processes to optimize parts department efficiency
• Ensure compliance with all company policies and procedures
• Maintain a clean and organized department
• Verify order accuracy and resolve discrepancies
• Inspect all parts for defects and ensure quality
• Maintain cleanliness and orderliness in the work area
• Perform additional duties as assigned

Requirements:

• Strong organizational and problem-solving skills
• Proficient in oral and written communication
• Dependable, reliable, and have a positive attitude
• Ability to lift and move product items up to 60 pounds
• Experience with inventory control and asset management software is a plus
• Basic computer skills
• Excellent communication and collaboration skills
• Must have, or can obtain, a TWIC Card (Transportation Worker Identification Credential)
• Resourcefulness, organization, and dependability
• Ability to stand and walk for extended periods
• High School diploma or equivalent
• Valid driver’s license
• Ability to pass background checks and drug/physical screenings

Skills:

• Knowledge of automotive systems and parts cataloging
• Excellent customer service and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Experience with Microsoft Office Suite (Excel, Word, Outlook) is a plus

Competencies:

• Verbal comprehension: Understand both general and technical oral and written communications
• Communication skills: Provide clear instructions and directions, deliver daily written updates
• Reasoning skills: Problem-solving and troubleshooting abilities, situational awareness

Education and Experience:

• Must be 18 years of age or older to apply
• Education: High School Diploma or GED (preferred)
• Previous inventory experience is advantageous

Benefits:

• Competitive pay
• 401(k) plan
• Dental Insurance
• Health insurance
• Life insurance
• Vision insurance
• Paid time off
• Paid holidays
• Collaborative work environment
• Opportunities for professional growth

 We encourage you to apply if you have the skills, enthusiasm, and a team-driven attitude.

Physical Demands/Work Environment:

• While performing the duties of this position, the employee is required to stand, walk, use hands to handle or feel, and reach with hands and arms
• The work environment involves hazards, risks, or discomforts typical of working with or around machinery with exposed moving parts, errant chemicals, heavy equipment, and extreme heights
• Exposure to disagreeable weather conditions and extreme levels of temperature, ventilation, lighting, and noise levels in the work environment