What are the responsibilities and job description for the Billing Operations Specialist position at ENT And Allergy Associates?
ENT and Allergy Associates, LLP and Quality Medical Management Services USA, LLC is seeking a self-motivated, people-friendly full time Billing Operations Specialist for our Corporate office location.
- Work schedule: 8:30AM-5:00PM
- Detailed oriented
- Answering, reviewing Customer Service calls coming into corporate office then completing any and all follow up/ corrections required after phone call received.
- Assisting Patients / office staff with any problem accounts which they will need assistance
- Reviewing any and all patient mail that comes in at Corporate office
- Working daily responsibilities, including:
- Updating any demographics
- Correcting all negative and positive balances in balance control
- Any adjustments that need to be done must be reviewed and forwarded to supervisor
- New insurance info forwarded back needs to be verified before being entered into NextGen
- Scanning all pt correspondence into ICS.
- When a patient or office staff member identifies a refund needs to be done, this will be forwarded to the appropriate Dept or set up by a CS rep then forwarded to their supervisor for approval.
- All patient adjustments will be reviewed they are then forwarded to Supervisor.
- Enthusiastic approach to completing assignments and their daily duties along with future duties assigned.
- Logs and daily work must be handed in on a weekly basis to their supervisor
- Complaints from a patient stating they are filing a complaint with the state etc should immediately be forwarded to their supervisor or manager if not available
- Patient call backs within 24 - 48 hours, even to inform that their account is being worked on
We offer a competitive salary with a comprehensive benefits package, including medical and dental coverage.
Please note: ENT and Allergy Associates, LLP and Quality Medical Management Services USA, LLC is an E-Verify employer.
About ENT and Allergy Associated, LLP (ENTA)
ENT and Allergy Associates, LLP is the largest and most comprehensive ear, nose, throat, allergy and audiology practice in the nation with 46 offices and over 220 physicians. Each ENT and Allergy Associates clinical location provides access to a full complement of services, including General Adult and Pediatric ENT, Voice and Swallowing, Facial Plastics and Reconstructive Surgery, Disorders of the Inner Ear and Dizziness, Asthma, Clinical Immunology, Diagnostic Audiology, Hearing Aid dispensing, Sleep and CT Services. ENTA has a clinical alliance with The Mount Sinai Hospital for the treatment of diseases of the head and neck and esophageal cancer and a partnership with the American Cancer Society to educate and treat patients with smoking disorders and cancer. The Practice has also expanded its clinical capabilities to include advanced Immunodeficiency trials.
Salary : $22 - $23
