What are the responsibilities and job description for the Healthcare Operations Associate position at ENT and Allergy, Inc?
Busy surgical practice looking for an experienced medical secretary. Offices in both Warwick and East Providence, hours will be split between both locations. Full time hours available. Experience with Modernizing Medicine's EMA scheduling system preferred.
Essential Skills and Abilities:
Competent in problem solving and decision making. Superior interpersonal, communication and customer service skills. Excellent computer skills. Well organized with attention to detail and accuracy. Trustworthy and reliable. Works well in a fast paced, team oriented environment. Knowledge of insurance referral requirements is essential to this role. Ability to learn multiple roles and be flexible with rotating daily assignment.
Responsibilities:
Answering phones and responding to patient messages.
Check-in, checkout and appointment scheduling.
Sending outgoing and sorting of incoming E-fax.
Imaging prior authorizations.
Scanning records into EMR system.
Keeping providers schedule flowing well.
Cleaning patient facing areas.
Rooming patients.
cleaning and sanitizing scopes, instruments and exam rooms.
Perform other duties as required.
Qualifications and Skills:
Minimum 1-2 years experience in a medical office environment.
Otolaryngology experience preferred, but willing to train the right candidate.
Summary
As a Medical Secretary, you will be integral in providing essential administrative support within a medical office specializing in Otolaryngology. Your core responsibilities will include managing patient records, facilitating communication between patients and healthcare providers, and ensuring efficient front desk operations. With strong computer skills and a focus on customer service, you will help create a welcoming environment for patients in a team oriented environment. Your knowledge of with EHR systems will enhance your effectiveness in this role, contributing to the overall efficiency and success of our healthcare team.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Are you fully vaccinated against COVID-19?
Experience:
- Medical office: 1 year (Preferred)
Work Location: In person
Salary : $19 - $21
