What are the responsibilities and job description for the ENT Clinic Manager position at ENT Specialists of Idaho?
Our ENT Clinic Manager is a role developed to work in coordination with upper management to ensure the work is accomplished effectively. The manager generally has a long-term role, requiring clinical and interpersonal skills. The manager collaborates with the physician and Director on clinical and non-clinical issues (employee relations, individual behaviors, physician relationships, etc.). The Manager is the support to the clinic and staff and is responsible for coaching and mentoring staff.
BENEFITS:
1. Medical, Dental, and Vision Insurance
2. Paid Time Off (vacation, holidays, and sick days) and Medical Paid Time Off
3. Retirement Plans (401K with up to 6% match)
4. Earned Quarterly Bonus Program
5. Education Reimbursement Program
Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.
Duties and Responsibilities
All management related duties and responsibilities:
Plan and coordinate clinical requirements for staff and ensure that all department requirements for staff are current.
Coordinate clinical requirements with staff regarding equipment and supplies.
Consult with preceptors and orienates staff regularly to provide support and determine how orientation should proceed on an individual basis.
Collaborate with the Director for issue resolutions and projects to improve workflow and unit Performance Improvement Projects utilizing a proactive approach.
Collaborate with different departments (pharmacy, radiology, lab, admissions, and surgery services) to resolve issues and improve workflow processes throughout the department.
Collaborate with clinical leads and managers in the interview process for new applicants.
Mentor/coach staff to enhance their professional development.
Assesses the performance of assigned new hires and orientees including entry-level nurses and medical assistants; provides ongoing feedback and coaching. Collaborates with clinical leads and managers in disciplinary actions.
Understand and communicate potential clinical equipment or supply issues to appropriate team members (Materials, Biomed, Sterile Processing, etc.)
Responsible for ordering clinical supplies for all facilities. Collaborates with Director for ordering of clinical equipment and budget.
Mentor and monitor the preceptors for all new clinical employees.
Provides immediate support and education on policy, procedures, equipment, and supplies.
Responsible for learning, implementing, and teaching new technology/procedures. Communicates with all Providers and staff about changes in systems and processes.
Demonstrates awareness of current problems and basic plan for all patients within assigned areas.
Provides clinical consultation and guidance as needed to facilitate patient care.
Gives assistance to staff to facilitate quality patient flow.
Validates competencies in order to meet the workload demands of the shift.
Oversees all clinics and their clinical systems and processes. Visits each clinic site as needed to assess needs of staff and providers.
Promotes an atmosphere of open communication that facilitates staff input into decision-making, resolution of conflict, and collegiality among all health team members.
Assists Manager with staff performance audits related to attitude, team performance, and CMS and State regulatory and facility standards.
Develops and reviews Clinical Policies and Procedures.
Reviews and investigates occurrence reports and documents findings for Manager’s review.
Facilitates and encourages staff participation in departmental and hospital committee and council meetings.
Attends departmental and hospital committee meetings as assigned.
Coordinates, facilitates, participates, and directs departmental projects with follow-through and appropriate follow-up.
Other projects and duties as directed by the unit manager.
Qualifications
- Proven management and practice management skills
- Proficiency in EHR systems and medical administrative support
- Strong understanding of HIPAA regulations and medical terminology
- Experience in budgeting and fiscal management
- Background in medical office management and supervising staff
Job Type: Full-time
Pay: From $52,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 12 hour shift
- 8 hour shift
Experience:
- Management: 2 years (Preferred)
Work Location: In person
Salary : $52,000