What are the responsibilities and job description for the Medical Receptionist position at ENT Specialists?
Overview
We are seeking a detail-oriented and friendly Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, ensuring a welcoming environment while managing administrative tasks efficiently. This role requires strong communication skills, attention to detail, and familiarity with medical office procedures. Bilingual candidates are highly encouraged to apply.
Responsibilities
- Greet patients and visitors warmly and assist them with check-in processes.
- Manage appointment scheduling, confirmations, and cancellations using Athenahealth or similar systems.
- Review documentation for accuracy and completeness prior to patient visits.
- Maintain patient records in compliance with health information management standards, including ICD-10 coding when necessary.
- Answer phone calls promptly, addressing inquiries or directing them to the appropriate staff member.
- Process patient intake forms and ensure all necessary information is collected.
- Coordinate with dental office staff as needed to facilitate patient care.
- Handle billing inquiries and assist patients with payment options.
- Maintain a clean and organized front desk area to promote a professional atmosphere.
Experience
- Previous experience as a Medical Receptionist or Dental Receptionist is preferred but not required.
- Familiarity with health information management practices is a plus.
- Proficiency in documentation review and front desk operations within a medical or dental setting is advantageous.
- Experience using Athenahealth or similar electronic health record systems is desirable.
- Bilingual skills are highly valued, enhancing communication with diverse patient populations.
Join our dedicated team where you can make a difference in the lives of patients while advancing your career in the healthcare field!
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Allergy & Immunology
- Medical-Surgical
- Otolaryngology
Schedule:
- Monday to Friday
Ability to Commute:
- Bingham Farms, MI 48025 (Required)
Work Location: In person
Salary : $16 - $19
