What are the responsibilities and job description for the Sales Development Representative position at Entera?
Role Description
Sales Development Representatives (SDRs) are integral members of Entera’s industry-leading real estate agent sales team seeking to launch their real estate careers to new heights through developing real estate knowledge and expertise in investment strategies, customer service, real estate negotiation, and modern technology in a high paced environment. Under the supervision of Entera’s licensed senior agents, the SDR will be responsible for working inbound and outbound leads to generate offers on Entera’s listings, assisting with offers made by Entera’s licensed agents, and responding to inbound phone and email inquiries daily. Lead generation is not required as all leads will be provided and ready to go in Entera’s internal system. You will be the first voice people hear when they learn about Entera and its listings/offers so a great attitude, strong communication skills, persistence and resilience are a must.
While not required, candidates who hold real estate license(s) or are pursuing one in any of the following locations will be given special consideration: Arizona, Florida, Georgia and Texas. Entera will sponsor and pay for the real estate licensing of successful SDRs.
What You’ll Do:
- Drive selling opportunities for Entera by consistently executing on Entera’s sales SOPs, from intake on sales inquiries, qualifications making outbound inquiries and driving sales conversations
- Constantly improve your delivery of Entera’s Real Estate sales collateral and selling scripts, and take initiatives in iterating on these methods to achieve higher sales conversion.
- Constantly ask the right questions and demonstrate a willingness to contribute to Entera’s success while taking control over your own career growth
- Leverage the skills you learn - chase every offer, don’t leave money on the table, and hit the highest win and closing rates.
- Demonstrate excellent attention to detail and work towards maintaining the shortest closing process in a high-volume environment
- Develop and maintain a deep knowledge of local real estate market conditions, trends, and various strategies for single-family residential investing
- Seamless collaboration with all departments to address inquiries, requests and issues from listing agents, buyer agents, customers and internal partners - never leave an issue affecting a sales opportunity unresolved
- Suggest improvements for operational processes and technical systems and actively contribute to Entera’s Knowledge Management systems
- Manage internal administrative tasks, including information gathering, tracking, analysis, and reporting.
- Demonstrate impeccable composure and integrity at all times.
- Be a team player and contribute to the team’s success.
Who Are You
- You are a recent graduate from an accredited degree program or have 1-2 years of experience in real estate, sales, customer service or similar fields.
- Exceptional interpersonal and communication skills, both written and oral - and be able to leverage your communication skills to influence real estate sales.
- Detail-oriented, determined self-starter who wants to make a contribution to our sales success and gain exposure to residential real estate from industry leaders.
- Comfortable working in a fast-paced, high volume environment and adhering to deadlines.
- Experienced with Google Workspace and Microsoft Office (Excel, Word), as well as data entry and manipulation.
- Organized multi-tasker with strong attention to details
- Tech-savvy and comfortable in a tech-forward work environment
- Supernatural email, Slack, and digital communication management skills
- Intelligent, honest, and ethical and able to handle confidential matters appropriately
