Manager, Human Resources Business

The Manager, HR Business Partner is the key leader in developing, implementing, and continuously improving people plans to maximize the performance of employees in their respective business units. The Manager, HR Business Partner is a key strategic partner for their respective business unit and operates as a full member of the business leaders’ management teams.

This role will work in partnership with the business and human resources teams, including the talent management, organizational health and diversity, talent acquisition and Total Rewards teams to develop and execute strategies aimed at attracting, developing and retaining diverse talent that will enable Entergy to achieve the vision of becoming the Premier Utility.  

The Manager, HR Business Partner will be primarily accountable for the support of the Mississippi Power Delivery Operations, Transmission Control Center, and Distribution Operations Centers for all operating territories.

This position is a people leader and will enable positive behaviors and outcomes in coordination with our Expectations which include Making Customer more successful, Collaborate and Share Knowledge, Recognize and Reward Outcomes, Innovate and Continuously Improve, and

Be Accountable for Results to enable us to become the Premier Utility. 

*Customer support may change based upon business need

Job Duties/Responsibilities

• In conjunction with the HR organization and their respective business unit, leads the development and execution of the business unit people plan, including, but not limited to:
• Talent Resource Strategies
• Talent and Performance Calibrations
• Pay for Performance & Pay Equity
• Talent Reviews and Performance Management
• Succession Planning
• Agile Career Pathing
• Organization Development
• Organization Effectiveness
• Business Evolution Measures/Metrics
• Organization Design and Workforce Planning
• Org-specific On-Boarding
• Retention Programs
• Engagement Programs
• Diversity, Inclusion & Belonging Programs
• Organizational Health Programs
• Leadership Coaching
• Change Management Consulting
• Employee Relations
• Labor Relations
• Partners with COEs within HR and across the enterprise to support various initiatives and actions that drive improved talent pipelines, team member experience, organizational health, employee relations, labor relations, etc.
• Through the analysis and interpretation of business and people data, provides insights and recommendations to the business to drive improved business results. The Manager, HR Business Partner is required to interpret and translate the data into meaningful actions that the business can take to improve human performance. Successful execution of this requires the Manager, HR Business Partner to communicate those insights to the business in a way the business can understand the impacts of their actions. This requires strong influencing skills. 
• Builds organizational capability within the HR Business Partner team, and ensures top talent is hired and retained. Responsible for leading and developing a team of HR professionals which may include direct reports and/or other dotted line HR employees to deliver on the activities and programs described above.
• Maintains knowledge on current and emerging developments/trends in all aspects of HR. Supports the HR Business Partner Leadership Team to incorporate new trends and developments in current and future strategies.
• Participates on HR and enterprise wide steering committees and lead special projects. Responsible for building collaborative relationships with all parts of HR, Shared Services and other needed groups to deliver HR results.
• Supports efforts to improve both employee engagement and diversity and inclusion with the business organizations supported.

Minimum Requirements

Minimum education required of the position

• Bachelor's degree in Human Resources or related field or equivalent work experience preferred.
• Advanced degree is a plus.

Minimum experience required of the position

• 5 years in HR or related experience with or without a degree.
• 2 years leading teams, or leading programs and initiatives where the employee can demonstrate the ability to effectively influence others.
• 2 years work experience influencing, advising, and coaching leaders within an operations, trade/craft, or related function.

Minimum knowledge, skills, and abilities required of the position

• Substantial business acumen.
• Clear, comprehensive understanding of the link between HR and business strategy.
• Ability to seize opportunities and mitigate risks operationally, organizationally and from a regulatory point of view by anticipating the needs of the business.
• Ability to influence and drive change through the enterprise, it’s business units, leaders and employees.
• Demonstrated technical knowledge of Human Resources is required (Employee Relations, Compensation, Labor Relations, Talent Acquisition, Performance Management, Organizational Design, and Compliance.).
• Working knowledge of state and federal employment law such as Title VII violations with the ability to apply it practically to workplace situations.
• Ability to diplomatically offer objective and creative solutions to client issues.
• Ability to respect and maintain confidential and sensitive information.
• Ability to champion and influence change and a willingness to take risk.
• Ability to build effective relationships with client employees as well as leadership by adapting approach/style.
• Ability to champion HR initiatives.
• Highly organized and results oriented
• Success managing complex initiatives with matrixed resources.
• Comfortable with and influential in dealing with senior executives and leaders of the business
• Understands and facilitates the change process through completion.
• Gains leadership involvement and line ownership.
• Incorporates the perspectives of all stakeholders and analyzes business and people related data to influence people plans and activities.
• Tracks and communicates strategy progress and setbacks.
• Committed to continuous learning / improvement in all aspects of HR.
• Understands and effectively manages complex group dynamics and ambiguity.
• Judgment - can discern when to inquire, advocate, drive, or resolve more decisively.
• Understands diverse customer/client needs and demonstrates an ability to flex style when faced with myriad dimensions of culture in order to be effective across cultural contexts.
• Understands the dynamics of cross-cultural and inclusion related conflicts, tensions, misunderstandings, or opportunities.
• Understands applicable laws, regulations, and government requirements and their impact on the business.
• Ensures compliance through effective programs, policies, and practices.
• Excellent communication skills (internal and external to Entergy) including written communication, executive presentations, and stand-up speaking skills; comfortable presenting to and facilitating work with all key stakeholders.
• Strong ability to identify and develop talent, coach and performance-manage a team or project to achieve premier performance