Employee Services Specialist

Who We Are

EMI, or Environmental Management Inc. was established over thirty years ago, and during this time, we have become one of the largest landscape companies in Central Ohio. We believe our individual employees are our greatest asset. Our commitment to creating an optimal work environment that nurtures personal growth and fosters goal achievement for all our employees is unwavering.

Environmental Management Inc. is an Accredited Design/Build, Irrigation, and Maintenance Landscaping company serving clients throughout central Ohio. We take pride in our customer-centric approach to creating outdoor environments that suit our clients' lifestyles. Our success lies in our dedication and innovative landscape design ideas, which have enabled us to strike a balance between growth and personal relationships with our clients and team. With our knowledgeable staff, continuous growth, and unwavering commitment, we aim to maintain our position as the top landscape design/build company in Central Ohio.

Summary:

The Employee Services Coordinator provides essential support to field staff within a landscape maintenance and construction company, focusing on recruitment, onboarding, compliance, and day-to-day HR needs. This role requires bilingual proficiency in Spanish to communicate effectively with a diverse workforce and emphasizes the importance of confidentiality when handling employee information. The Employee Services Coordinator will serve as a trusted resource for field employees, maintain compliance, and foster a positive, inclusive work environment.

Key Responsibilities:

Recruitment & Onboarding

• Assist in recruiting field staff, including laborers, technicians, and supervisors, by posting job ads, screening applications, and coordinating interviews.
• Develop relationships with local job boards, community centers, and trade schools to attract a steady pipeline of field talent.
• Manage the onboarding process for new field hires, ensuring they understand company policies, job expectations, and safety requirements.
• Conduct orientation sessions in both English and Spanish, covering safety protocols, equipment handling, and company policies specific to field roles.

Employee Relations & Support

• Serve as the primary HR contact for field employees, addressing concerns, answering questions, and escalating issues to the HR Manager when necessary.
• Utilize bilingual skills to communicate effectively with Spanish-speaking employees, ensuring they feel supported and informed.
• Support field employees with paperwork related to time-off requests, and time sheet corrections.
• Promote a positive work environment by organizing events, incentives, and recognition programs tailored for field staff.

Confidentiality & Compliance

• Maintain strict confidentiality of all employee information, including personal details, performance records, and disciplinary actions.
• Ensure field staff are compliant with safety regulations and company standards, conducting regular audits of employee records for certifications, training, and licensure as applicable.
• Monitor compliance with local, state, and federal labor laws, especially those related to working conditions, breaks, and overtime for field workers.

Safety & Training

• Coordinate safety training sessions for field staff, covering areas such as equipment use, hazard recognition, and emergency procedures.
• Conduct regular follow-ups with field supervisors to ensure ongoing safety compliance and identify any additional training needs.
• Maintain records of completed training and certifications for each field employee.

Qualifications:

Experience: 2 years in HR or recruitment, preferably with experience supporting field or labor-intensive roles in industries like landscaping, construction, or maintenance.

Language: Bilingual in Spanish and English is required to effectively communicate with a diverse workforce.

Knowledge:

• Knowledge of HR basics.
• Knowledge of HR software and time-tracking systems (e.g., ADP, ExakTime).
• Understanding of labor laws and compliance, especially related to field-based work environments.

Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills.
• Familiarity with safety regulations.
• Excellent interpersonal skills and a strong commitment to confidentiality in handling employee information.

Working Conditions:

• Primarily office-based with occasional visits to project sites. Project site visits may be either indoors or outdoors in areas that are dusty, dirty, in the rain and muddy.
• Full-time position with standard office hours; may require occasional evenings or weekends during inclement weather events.

Benefits:

• Competitive Medical, Dental & Vision options.
• Employer paid life insurance, STD & LTD.
• 401K and Employer Match.
• Ancillary Benefits.
• Paid Time Off (PTO).
• Tuition Reimbursement.
• Learning and Development opportunities.

As an EQUAL EMPLOYMENT OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER, Environmental Management Inc. does not discriminate against applicants or employees because of their age, race, color, religion, national origin, sex, or on any other basis prohibited by law. Furthermore, Environmental Management Inc. will not discriminate against applicants or employees because he or she is physically or mentally handicapped, a disabled veteran, a veteran of the Vietnam era, or has a non-job related medical condition, provided he or she is qualified and meets the requirements established by Environmental Management Inc. for the job. As an employment AT WILL EMPLOYER, the employee or employer may terminate employment at any time and for any reason.