Demo

Client Manager

Environmental Works Inc
Cahokia, IL Full Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 4/29/2025

Job Description

Job Description

Environmental Work, Inc. (EWI) Is looking for a Client Manager who will be responsible for the sale of our services and products within a 150-mile radius of the St. Louis area and provide ongoing support to our Field Services department. This position combines a full understanding of environmental and industrial work with an innate sales ability. The ideal candidate for this position possesses a self-starter mentality, a hunger to identify, pursue, and continuously identify leads and win opportunities with a desire to serve our clients with exceptional service. A Client Manager operates with an "all-hands-on-deck" mentality to ensure client satisfaction and a high level of quality in the sales of EWI's services.

CLIENT MANAGER | ESSENTIAL FUNCTIONS :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Develop strategic sales plan to advance the Environmental Works brand, grow the new clientele base, maintain and increase revenue streams from existing EWI customers
  • Assist project managers (PM) and operations managers (OM) with organizational skills, account strategies, territory planning and administrative responsibilities to ensure a high level of client / customer satisfaction is attained
  • Develop and increase sales revenue to meet assigned targets
  • Act as a resource to PMs and OMs in contract opportunities and proposals
  • Contract negotiations, closing sales and developing marketing plans
  • Attend trade shows
  • Participate in education and training conferences on selling and marketing programs
  • Keep informed of new products, services, and other general information of interest to customers
  • Troubleshoot problems regarding services provided
  • Answer questions from PMs / OMs and handle complaints.
  • Perform other job-related duties and responsibilities as may be assigned from time to time.

CLIENT MANAGER | COMPETENCIES :

  • Customer / client focus.
  • High attention to detail.
  • Communication proficiency.
  • Performance management.
  • Business acumen.
  • Initiative.
  • Results driven.
  • Organizational skills.
  • Presentation skills.
  • CLIENT MANAGER | POSITION TYPE AND EXPECTED HOURS OF WORK :

    Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 8 : 00 a.m. to 5 : 00 p.m. Occasional evening and weekend work may be required as job duties demand.

    CLIENT MANAGER | TRAVEL :

    Some regional travel may be required.

    CLIENT MANAGER | REQUIRED EDUCATION AND EXPERIENCE :

  • Three (3) years of field or environmental sales experience.
  • CLIENT MANAGER | PREFERRED EDUCATION AND EXPERIENCE :

  • Advanced training in client management and sales techniques.
  • Experience selling industrial work (i.e. – hydro-blasting, hydro-excavation, line jetting, tank cleaning, etc.).
  • CLIENT MANAGER | WORK ENVIRONMENT :

    This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

    CLIENT MANAGER | PHYSICAL DEMANDS :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

    CLIENT MANAGER | THE BENEFITS :

  • Competitive pay
  • Medical, Dental, Vision, Health Savings Account (HSA).
  • 1650 /

  • 3300 deductible Health Insurance Plans.
  • 3300 plan includes Health Savings Plan (HSA) Company Contribution with Employee Contribution.
  • Unlimited PTO.
  • Car allowance or company vehicle will be provided
  • 401(k) retirement savings plan with up to 4% company match.
  • Company paid benefits : Short-Term Disability, Long-Term Disability, Employee Assistance Program (EAP).
  • Voluntary benefits : Accident, Hospital Indemnity, Critical Illness, Life and AD&D
  • Cost savings programs : SmithRX Prescription Drug Program, Valenz Health Surgery and Imaging Program, CancerCare, Healthjoy Care Navigation Platform.
  • Additional benefits : Tuition Reimbursement, Career and Personal Development Resources and Training, Boot Reimbursement, Apparel Reimbursement, Gym Membership Reimbursement AND MORE.
  • AAP / EEO : Environmental Works provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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