What are the responsibilities and job description for the Project Coordinator position at enviroserve?
The Project Coordinator will support the Operations Team at our Cleveland, OH location by managing essential administrative tasks throughout each stage of our environmental projects. Acting as a key liaison between Operations Management, internal departments, and customers, the Project Coordinator ensures that all project-related information is accurately and promptly entered into EnviroServe’s system from work order creation to invoicing.
Job Responsibilities:
Project Management: Create and manage customer projects, recording all required project and customer details, and ensure all project pricing is entered and/or attached in the company’s systems.
Procurement Support: Generate purchase requests, collaborate with operations to review and approve requests, and as needed provide vendors with purchase order numbers.
Sales Support: Generate the sales tab, collaborate with operations and sales teams to review project prior to reporting WO to Business Process/Billing Team.
Progress Monitoring: Monitor and follow up on daily project progress, providing detailed updates to operations management, internal departments, and other stakeholders.
Documentation: Ensure all required project paperwork is complete, accurate, and entered into the company’s ERP system for billing.
Collaboration: Work with internal departments to ensure projects move through each stage of the life cycle in a timely manner.
Financial Management: Ensure all project revenues and costs are properly accounted for in the company’s ERP system.
Project Planning: Assist in the development and implementation of project plans and strategies as needed.
Order Management: Coordinate with internal teams to process and approve purchase order change orders in the ERP system.
Follow-Up: Address outstanding or incomplete paperwork, missing labor/equipment hours with operations, and incomplete registered arrivals with operations and internal teams.
Required Qualifications:
High School Diploma or G.E.D.
Strong computer and data entry skills.
Proficient in Microsoft Word and Excel.
Proactive problem-solving skills and the ability to handle customer issues with empathy and efficiency.
Ability to work in a high pressure, high volume, fast paced environment.
1-2 years in customer service, sales support, or a related role.
Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and Team Members.
Strong organizational and multitasking skills, with a high level of attention to detail.
Available for occasional travel.
Flexibility to work based on customer demand which may include some evenings and weekends.
Preferred Qualifications:
Educational background in Environmental Studies, Sustainability, Business Administration, or a related field.
Experience in the environmental industry.
Knowledge of environmental products, services, and sustainability practices is highly desirable.
