What are the responsibilities and job description for the Customer Support Representative position at Envision Healthcare?
A company is looking for a Customer Support Representative I to manage client inquiries and support services.Key ResponsibilitiesProvide extensive support to client facilities, including issue triage and resolutionHandle inbound calls, support emails, and chats, ensuring proper documentation and follow-upAssist management with requests and gather data as neededRequired QualificationsHigh School Diploma or GED with at least 3 months of related experienceGood organizational skills and ability to prioritize work effectivelyBasic understanding of medical terminologyProficiency in Microsoft Office SuiteAbility to work well in a team environment