What are the responsibilities and job description for the Spa Facialist position at EOS Hospitality?
- ESSENTIAL FUNCTIONS: Meet and greet our guest who wishes to have a terrific facial. § Provides exceptional and professional facial/skin treatments to guests.
- Maintains treatment room with supplies and ensure excellent neatness throughout shift
- Complies with all procedural guidelines pertinent to facials and has excellent guest service skills
- Interacts exceptionally well with spa team and leaders and is able to multitask in team environment
- Review facial services with guests.
- Learns about precautions and contradictions for facials/skin care before every session.
- Explain method and applicable techniques appropriately to guest needs as well as preferences.
- Ensure to observe customer reaction to facial treatment as well as modify as required
- Maintain confidentiality as well as any sensitivity related to guest.
- Is responsible for ensuring room is clean, sanitized and properly maintained in accordance with policy and or law.
- Provides a comfortable and relaxing spa experience for the guest ensuring extreme safety. ADDITIONAL RESPONSIBILITIES: In addition to the performance of the essential functions, this position may be required to perform additional functions according to the needs of the spa and as assigned by the Director of Spa. These responsibilities may include but are not limited to: Be on time for your shift. Work well with your team and provide a positive experience to the guest. Communicate to management any and all occurrences involving staff or guests in the spa that require attention KNOWLEDGE, SKILLS AND ABILITIES: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. KNOWLEDGE: § Utilize spa computers with skill and proficiency as needed
- Have knowledge regarding facial products available for guests
- Skills: Excellent verbal English communication skills § Exceptional communication, listening and people skills Abilities:
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- Ability to work independently and within a team. Ability to project a consistent positive attitude with the team and our guests § Must be detail-oriented and have ability to multi-task
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- QUALIFICATION STANDARDS: Education: High school diploma or GED Experience:
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- At least one year of consistent, steady work experience as an esthetician.
- Must have proper and active certification.
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- Other: Pleasant personality; self-starter; enthusiastic team-player; self-motivated. Spontaneous desire to assist others and provide excellent service. Passion to anticipate and exceed our guests’ needs. Flexibility with schedule including weekends and holidays.
- ORGANIZATIONAL RELATIONSHIPS: Reports To: Director of Spa Supervises:
- OTHER: Regular attendance in conformance with Isla Bella and departmental attendance standards is essential to the successful performance of this position.
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- Upon employment, all employees are required to fully comply with Isla Bella rules and regulations for the safe and efficient operation of Isla Bella facilities.
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