Continuing Care Coordinator/Peer Recovery Specialist

Position: Continuing Care Coordinator/Peer recovery Specialist

Location: Gateway Recovery Center-Detox, Brooklyn Park

Schedule:

• 1st shift: 8-4 pm Monday-Friday

Pay: $48,000-$57,000

Clinical Procedures

• Work closely with both the clinical and medical teams to ensure guests are set up with continuing care services based on medical and clinical recommendations.
• Ensure ROI’s are in place for guests continuing care providers.
• Make 3rd party calls, when ROI’s are in place to notify of continuing care appointments and coordinate treatment services.
• Document meetings with guests, 3rd party calls, and interactions pertaining to guest and/or continuing care coordination.
• Communicate on a regular and timely basis with other members Executive Director.
• Advocate for the best interests of individual clients.
• Attend mandatory facility in-services and staff development activities as scheduled.
• Assist in orientation of new employees and interns, if assigned
• Provide legible, written documentation of client notes/ progress in the EHR system and must be completed by program and DHS regulations.

Education/Licensure/Certification/Experience Requirements

• Must be at least 21 years of age and must be free of substance use problems for at least one (1) year immediately preceding their hiring and must sign a statement attesting to that fact.
• Must possess a minimum of high school diploma or General Educational Development (GED).
• Must have completed a curriculum designated by the commissioner that teaches specific skills and training in the domains of ethics and boundaries, advocacy, mentoring and education, and recovery and wellness support
• Preferred Experience: Previous work related experience in a mental or behavioral healthcare settings
• Preferred Education: Bachelor’s degree in related field

Knowledge, Skills, and Abilities

• Health Insurance Portability and Accountability Act (HIPAA)
• Business and office practice/procedures
• Healthcare industry, especially substance abuse and mental health services
• Technology proficiency with various software packages including EHR/EMR and keyboarding skills
• Continuous quality improvement

Skills:

• Very detailed and organized
• Related with public, peers, subordinates (if applicable), and leadership staff
• Critical thinking and problem solving
• Strong customer service

Abilities to:

• Work under general supervision as well as independently in the absence of specific instructions
• Demonstrate initiative
• Maintain confidentiality
• Multi-task and work effectively under pressure in a high volume, fast paced environment
• Demonstrate work flexibility
• Follow all program personnel policies and procedures
• Effectively represent the company with a professional attitude with communication and interactions with co-workers, clients, family members, visitors, community and referral sources.
• Demonstrate trustworthy behavior
• Establish and maintain effective working relationships with both clients and other staff in an ethically and legally appropriate manner
• Maintain files where discretion is involved in assigning items to their proper places
• Prioritize workload and work within deadlines
• Communicate effectively in the English language, including verbal and written communication with both internal and external contacts
• Exercise sound judgment, emotional intelligence, and good decision-making abilities
• Interpret and apply standards, regulations, policies, and procedures relative to this position
• Assemble information from various sources for records and reports, if required
• Anticipate problems and solve prior to occurring, where possible
• Adhere to professional boundaries
• Adhere and support Gateway Recovery Center’s philosophy, goals, decision, and help meet objectives

Work Environment and Physical Demands:

• While performing the essential duties, the Continuing Care Coordinator will typically be indoors, in a controlled environment, and will experience moderate noise levels while working in the working environment. The Continuing Care Coordinator will regularly be required to talk and hear. The Continuing Care Coordinator may be required to lift/move up to 30 lbs and will regularly be required to pull, extend arms, stand, walk, stool, kneel, or crouch, sit, use hands to fingers to handle, feel, or type, and reach with hands and arms.

EOSIS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetics.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)