Senior Application Support Analyst

Elevate your career as a Senior Application Support Analyst with our innovative team, where you will support, analyze, develop, and enhance digital products and technology services for our clients and employees.

In this crucial role, you will apply software engineering best practices to analyze user needs, develop features, and ensure automated testing and deployment. You’ll be tasked with maintaining our solution's quality, security, reliability, and compliance. Utilize your expertise to build observability, monitor production health, resolve incidents, and remediate risks. Advocate for client needs, share knowledge, assist in hiring, and contribute to our vibrant engineering culture. Join us in shaping the future of digital solutions!

Req.#688453991

LI-DNI

Responsibilities

Support, analyze, develop where required and improve the digital products and technology services we provide to our clients and employees

Apply a broad range of software engineering practices, from analyzing user needs and developing new features to automated testing and deployment

Ensure the quality, security, reliability, and compliance of our solutions by applying our digital principles and implementing both functional and non-functional requirements

Build observability into our solutions, monitor production health, help resolve incidents, and remediate the root cause of risks and issues

Understand, represent, and advocate for client needs

Share knowledge and expertise with colleagues, help with hiring, and contribute regularly to our engineering culture and internal communities

Requirements

Bachelor’s and / or Master’s degree or equivalent focusing on Computer Science, Computer Engineering or a related technical discipline

Strong experience with Python, Java, C#, Unix shell scripting, and Job scheduling using Autosys or similar tech stack to understand development concepts

Fair knowledge or experience with Azure SQL and familiarity with other database technologies such as NoSQL

Experience with Cloud architecture and engineering is beneficial, ideally on Microsoft Azure (Kubernetes Service, Container Apps, App Service, Functions, Event Grid and Service Bus)

Experience with Messaging platforms, ideally Kafka

Experience with Containers, ideally Kubernetes

Experience with Microservice and Event-Driven architecture is beneficial

Agile, Test Driven Development and DevOps practices are part of your DNA

A Software Craftsperson focused on engineering best practices and delivering Clean Code

Good communication skills – both written and verbal

Strong analytical and problem-solving skills, you like to figure out how things work

Keen interest in understanding how the business works

Passionate to unravel issues and help resolve problems efficiently and quickly

Passion for learning and innovation

We offer

Medical, Dental and Vision Insurance (Subsidized)

Health Savings Account

Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

Short-Term and Long-Term Disability (Company Provided)

Life and AD&D Insurance (Company Provided)

Employee Assistance Program

Unlimited access to LinkedIn learning solutions

Matched 401(k) Retirement Savings Plan

Paid Time Off

Legal Plan and Identity Theft Protection

Accident Insurance

Employee Discounts

Pet Insurance

Employee Stock Purchase Program

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.