Logistics and Fulfillment Manager

We believe in the power of growing your own food and reconnecting with nature. That’s why we’re on a simple, but ambitious mission: to teach the world to grow. We’re reviving the lost tradition of food and ornamental gardening, empowering people of all ages and skill levels to succeed in this deeply satisfying pastime. Join us and be part of building the world's most gardener-obsessed company

About The Company

Founded in 2013, Epic has become the most followed gardening brand and is the leading creator-led, content-to-commerce business in gardening. Millions of enthusiastic gardeners come to Epic for entertaining and informative growing content across video, blogs, podcasts, social platforms, and books. Through our online store, we offer highly curated, best-in-class gardening products designed to perform well for the gardener and stand the test of time. In December 2021, Epic closed a round of financing from The Chernin Group (TCG). In November 2022, Epic Gardening completed the acquisition of Botanical Interests, a vegetable, herb, and flower packet seed company founded in 1995 and based in Broomfield, CO. The acquisition dramatically expands Epic's product offering and go-to-market channels with the addition of 800 SKUs and a nationwide wholesale distribution channel. Today, we are a team of over 85 employees and contractors across the world.

EEO STATEMENT

At Epic Gardening, we are committed to cultivating a workplace that reflects the rich diversity of the world we strive to grow in. We believe that gardening connects people of all backgrounds and that our collective differences make us stronger. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We celebrate diversity and are dedicated to fostering an inclusive environment where everyone can thrive and contribute to growing a more sustainable and connected world. Join us as we teach, learn, and grow together—because at Epic Gardening, every person and every seed counts.

Summary

As the Logistics and Fulfillment Manager, you will play a pivotal role in managing the overall supply chain, ensuring the smooth and efficient flow of our product from source to delivery. Your strategic oversight will encompass inbound logistics operations, outbound logistics, 3PL partner management, and continuous improvement initiatives.

Responsibilities

• Develop and maintain strong relationships with partners, managing negotiations and contracts to ensure cost-effectiveness and supply continuity.
• Implement and monitor KPIs for logistics performance, ensuring on time delivery and shipment cost goals are met.
• Coordinating with our 3PL partners to import of FCL and LTL shipments globally,
• Manage the distribution of finished products, including order fulfillment, and transportation.
• Develop strategies to ensure timely delivery to customers, optimizing routes and reducing transportation costs.
• Freight dispute management to oversee shorts, damages, and claims.
• Collaborate with the product development team to streamline the supply chain aspects of new product launches, ensuring that supply chain strategies align with brand objectives.
• Foster a culture of continuous improvement within the supply chain operations, regularly analyzing processes to identify areas for efficiency gains.
• Lead cross-functional teams in the implementation of process improvement initiatives, leveraging methodologies such as Lean, Six Sigma, or Kaizen.
• Monitor the supply chain landscape for emerging trends and technologies, adopting innovative solutions that enhance operational efficiency and reduce costs.
  
  

Qualifications

• Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
• At least 5 years of experience in a supply chain management role, with a proven track record in managing both inbound and outbound logistics operations.
• Strong leadership skills, with experience in leading and motivating a team to achieve operational excellence.
• Exceptional analytical and problem-solving abilities, with a strong continuous improvement mindset.
• Excellent communication and interpersonal skills, capable of building and maintaining relationships with internal teams and external partners.
• Experience in branded product development is highly desirable, contributing insights on supply chain capabilities and constraints during the product life cycle.
  
  

Compensation & Benefits & Perks

• Base Compensation: This role is an internal level of specialist with base compensation starting at $85,000 depending on location, experience, and industry demands.
• This role is eligible for a team performance bonus at 10%.
• Flexibility: We trust our team to get their jobs done. We trust that YOU know the best way to achieve that. High quality delivery of results means you can choose how and where you work. It’s not just about putting in the hours and checking a box. Flexible work includes flexibility around work location and working hours, including how you work & start and stop times.
• Benefit highlights include employer-paid health insurance premiums for employees at 80%, dependents at 50%, dental, vision, voluntary benefits, 7 paid holidays, 7 sick days, unlimited time off (salaried), accrual based time off (hourly), 12 weeks paid parental or adoption leave, 401(k) with 4% match through Vanguard, $500 yearly professional development stipend, leadership development program, employee product discounts, and more.