Practice Manager

Practice Manager

Location: Flint

Job type: Full time

Ready to Revolutionize Healthcare Leadership?

At EPIC Health, we’re not just changing healthcare—we’re transforming it for the frail, the vulnerable, and the communities that need us most. As a Practice Manager, you’ll play a pivotal role in leading teams, streamlining operations, and driving real-world impact in patient-centered care.

If you’re an outside-the-box thinker who thrives on innovation, embraces challenges, and is ready to lead with purpose, we want you on our team.

What You’ll Do

As our next Practice Manager, you’ll be the go-to leader driving operational excellence and continuous improvement across multiple care teams. Here’s what your day-to-day will look like:

Leadership and Coaching

• Mentor, train, and develop high-performing staff across various service lines.
• Cultivate a culture of collaboration, accountability, and growth through coaching and team-building.
• Spearhead recruitment and retention strategies, ensuring we attract and retain top talent.

Operational Excellence

• Oversee and continuously improve processes for Chronic Care Management, Value-Based Care, Remote Patient Monitoring, Pharmacy, Integrated Care, and Specialty Services.
• Coordinate interdepartmental communication to ensure seamless care delivery and exceptional service throughout the patient journey.
• Manage teams across EPIC locations, ensuring each site operates efficiently and effectively.

Strategic and Financial Oversight

• Define, manage, and sustain service lines to achieve financial goals and ensure profitability.
• Lead agile project management initiatives to implement innovative solutions and drive measurable outcomes.
• Develop and monitor key performance metrics to keep teams aligned with EPIC’s mission and goals.

Customer Service Excellence

• Foster a patient-first mindset by ensuring prompt, respectful, and effective issue resolution.
• Advocate for patients by creating a culture of empathy and active listening.

All Hands On Deck

• Be ready to jump in wherever needed, because at EPIC, teamwork isn’t just a value—it’s how we succeed.

What You Bring

We’re looking for a leader who’s ready to challenge the status quo and inspire excellence.

Qualifications

• Experience: At least 5 years in a healthcare leadership role, preferably in a fast-paced, high-growth environment.
• Education: Bachelor’s degree in business or a related field, Masters preferred. 
• Technical Proficiency: Comfortable navigating Electronic Health Records (EHR), Microsoft Office Suite, and other operational tools.

Skills and Competencies

• Innovative Mindset: You’re not afraid to try new things and pivot when opportunities for improvement arise.
• Adaptability: You thrive in dynamic environments and see mistakes as opportunities to coach and grow.
• Communication: Excellent written, verbal, and presentation skills with the ability to connect with diverse audiences.
• Results-Oriented: Proven ability to set goals, hold teams accountable, and drive measurable results.

Why EPIC Health?

When you join EPIC, you’re not just signing up for a job—you’re stepping into a mission-driven organization where your leadership makes a real difference.

What We Offer

• Competitive Compensation: Bi-weekly pay that reflects your expertise.
• Professional Growth: Opportunities for career advancement and skill development.
• Comprehensive Benefits: Health, dental, vision, and more.
• Work-Life Balance: Generous holiday, vacation, and personal time to recharge.
• 401(k) Plan: Invest in your future with our retirement savings program.
• Recognition Programs: Celebrate your successes and contributions as part of a collaborative, high-performing team.

Ready to Lead the Charge?

If you’re ready to join a team that’s reshaping healthcare delivery and empowering communities, we want to hear from you.

Apply today and help us create healthier communities, one life at a time.