IT System Support

Grocery Distributor seeking an IT Tech for cold storage facility.

Appy now, start same week!

Job Title: Warehouse Systems Support Technician

Job Purpose:
We are in a warehouse environment working 24/7/365 (nights, weekends). We have multi-temperature buildings ranging from -20 to ambient temperatures. We have some equipment that is over 30’ in the air. Our mission is to assist in all technical related issues within the warehouse, keeping operations running at all times.

Schedule: TBD 4/10

Essential Duties and Responsibilities:

Resolve and log emails sent to IT support
Respond and resolve IT related issues over the phone
Setup, maintain, troubleshoot company mobile phones
Desktop and laptop PCs:
Installation of operating system and user applications
Routine maintenance
Data recovery
Troubleshoot hardware and software issues
Implement anti-virus software and use for virus and spyware removal as needed
Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact.
Resolve any Microsoft imbedded OS configuration issues
Resolve any mobile and wireless devices.
Setup, configure, and troubleshoot network devices and infrastructure
Process approved "I.T Request" forms which could include:
Creating new user accounts for warehouse software
Creating new domain/AD accounts
Create and link shared folders
Relocating users and hardware within the facility
Changing users access within warehouse software
Maintain a clean, neat, organized work area at all times.
Updating equipment inventory and maintain assets.
Other duties as assigned.

Minimal Requirements:

High school diploma or equivalent and relevant certifications
Professional IT experience needed.
Ability to work varied schedule including weekend and early morning shifts
Ability to pay attention to detail, meet deadlines, and work within a team environment or independently.
Be able to communicate and be able to interact with all levels of personnel.
Must have excellent written and verbal communication skills
Knowledge of Microsoft Applications
Knowledge of warehouse operations is a plus
Analytical and technical skills is a must
Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Ability to work in a distribution center environment with a variation of temperatures.
Ability to safely work around/with heavy moving equipment (forklifts, pallet jacks, reach trucks, clamps, scissor lifts) in a high paced environment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Lifting up to 50lbs
Disclaimer

This position description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Employee may be asked to perform other duties as required.