Front Desk Administrative Assistant

We are expanding!

Currently seeking a Bilingual Spanish Administrative Assistant to assist with day-to-day operations of a full-service, for our traditional staffing firm in Franklin, KY. Looking for a stellar assistant to run the front office and assist recruiters. This is a busy office, and we pride ourselves on customer service!

This is a full-time position and a career. Your responsibilities will include:

· Providing excellent customer service by responding to inquiries and ensuring employees are compliant with the company’s rules and regulations.

· Conduct reference checks, drug screens and background checks.

· Process new hires and all on boarding.

· Assist with recruiting.

· Developing and maintaining relationships with management and supervisors to resolve employee issues.

· Obtain detailed assignment information from the customer and utilize it to provide effective customer service and ensure orders are filled with quality placements.

· Conducts custom orientation program for associates which incorporates customer’s policies.

· Monitor and address personnel issues and concerns quickly and effectively.

· Schedule, check-in and provide pre-assignment orientation to all temporary employees.

· Monitor temporary employee attendance and performance, coach and counsel as needed.

· Coach and counsel temporaries to ensure quality performance including meeting productivity and quality goals and to achieve job satisfaction.

· Maintain customer and temporary employee records to ensure completeness and accuracy.

· Follow company policies and procedures for all staffing and customer activity.

· All other duties that may arise to ensure the successful operation of the company.

Job Requirements

· 1-2 year of admin experience

· Excellent communication skills both written and verbal.

· Knowledge of Google Sheets, Facebook, Instagram, Microsoft Word, Excel, and Outlook

· Type 50 WPM

· Ability to multi-task

· Answer multiple incoming lines.

· Must be able to pass a national background screen as well as drug test upon hire

Benefits include but not limited to:

Health Benefits after 60 days of employment

401K available immediately

Paid Sick Leave

Accrued Vacation time

Paid Holidays

This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their manager.

FRAN-1

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Administrative Assistants & Receptionists: 1 year (Required)
• Phone etiquette: 1 year (Required)
• answering busy phone lines: 1 year (Required)

Language:

• Spanish and English (Required)

Work Location: In person

Salary : $18 - $19