What are the responsibilities and job description for the Community Manager position at Epic Transformation?
Location: New Jersey/Remote
Type: Part-Time/Contract, 10-20 hours per week
About Us:
Epic Transformation is a results-driven social media agency that crafts bold, innovative strategies to deliver maximum impact for clients across diverse industries. Our mission is to help businesses thrive, overcome the challenges faced with social media, and grow their business. We’re looking for a creative and proactive Community Manager located in New Jersey to connect with audiences and build meaningful online relationships.
Role Summary:
The Community Manager will build, grow, and manage the online presence for our agency and its clients. They will engage with audiences, foster strong community relationships, and create strategies to enhance brand loyalty and advocacy.
This role is primarily remote. However, you will be required to attend onsite events, as needed, to go Live and capture footage for social media.
Responsibilities:
• Create community-driven campaigns to boost engagement and loyalty.
• Develop innovative strategies to grow and nurture online communities for clients.
• Create and curate engaging content, such as polls, Stories, and user-generated content campaigns.
• Facilitate online conversations with followers, influencers, and brand advocates.
• Monitor social conversations to identify trends and opportunities.
• Monitor and respond to comments, messages, and inquiries across social media platforms in a timely, authentic, and engaging manner.
• Analyze community engagement metrics and provide insights for improvement to enhance community growth.
• Create content as needed.
• Participate in offsite events, as needed, to capture social media content.
• Collaborate with the social media team to align messaging with client goals.
• Stay updated on industry trends, platform changes, and audience behaviors.
Qualifications:
• 3-5 years experience in a social media agency.
• Proven experience managing online communities.
• Strong communication and interpersonal skills.
• Experience with social media analytics tools.
• Experience with Canva.
• Ability to be adaptable and work in a fast-paced environment with multiple clients.
• Strong understanding of social media platforms, especially Instagram, TikTok, Threads, Facebook, and LinkedIn.
• Excellent written and verbal communication skills.
• Analytical thinking and creativity.
• Ability to work well within a team and with autonomy.
• Ability to manage multiple clients and communities simultaneously.
What We Offer:
• Flexible work environment.
• Opportunity to work with diverse brands and industries.
• Growth and professional development opportunities.
How to Apply:
- Send your resume to info@eptransform.com. Include “Community Manager” in the subject line.
- Complete the following questionnaire: https://go.cultureindex.com/p/uirzsXnP3542C9Bm