What are the responsibilities and job description for the Customer Service Rep position at Episdata Inc?
Title: Customer Service Rep
Location: Roseland, NJ 07068
Shift : (8:00 am – 4:30 pm) (M – F)
Location: Roseland, NJ 07068
Shift : (8:00 am – 4:30 pm) (M – F)
Job Description:
• Local Distributor selling construction products needs an inside person.
• Tasks will be monitoring emails, order entry, phones, faxing & filing.
• As the new hire learns the products they can also develop into sales support and product inquiries. The position is unique as they are still a small company.
• They currently have (5) five people in the Customer Service department and are shipping some 150 orders a day while still quoting new business and answering inquiries about tracking, product questions and occasional complaints.
• The client uses “Net Suite” for order entry, comparing freight rates, credit card charging. Employees will be trained from the bottom up.
Other details:
• Client is flexible when an employee needs time for personal issues.
• If the employee has a reliable computer at home, then during inclement weather are all able to work remotely.
• The building & office space is neat, clean, and spacious.
• New kitchen area for breaks and lunch.
• It is perfect for local people.
• This is a comfortable and friendly workplace.
• Must be responsible, show up every day.
• Trainees are ok if they are responsible and willing to learn.
