Demo

Senior Solutions Architect (Enterprise Networking)

ePlus Inc
Manchester, NH Full Time
POSTED ON 1/11/2025
AVAILABLE BEFORE 4/7/2025

Overview

  • Hybrid remote opportunity for candidates geographically located in the New England region of the United States (Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island)

As a Senior Solutions Architect (Enterprise Networking), you will serve as the focused technical lead and sales engineer for ePlus targeted product and service solutions, supporting the ePlus regional sales team to drive revenue creation and capture within the customer account portfolio. You will have the opportunity to work with our master architects, engineers, and consultants, to understand our clients' needs and craft sustainable IT roadmaps to get them there.

Responsibilities

CORPORATE VALUES

Respectful communication and cooperation : We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.

Teamwork and employee participation : Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.

Work / life balance that supports our employees' varying needs : We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.

Embracing communities : We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.

ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

YOUR IMPACT

The essential functions of this position include :

  • Provide technical expertise to sales teams and customers on designated solution focus area
  • Establish credibility and trusted advisor status with ePlus' sales team and customers
  • Conduct customer facing presentations on ePlus' core competencies and technical solution offerings for assigned accounts and focus areas
  • Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development
  • Complete and author technical sections for RFP / RFI / RFQ responses
  • Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus' recommended solution
  • Develop and finalize solution architecture / design and detailed line item configurations and / or bill-of-materials (BOMs)
  • Develop and finalize solution proposal and / or presentation of recommended solutions
  • Lead technical scoping / reviews with sales team and customers for Statement of Work (SOW) generation, planning and designing solutions for complex multi vendor solutions (i.e. Cisco / Sourcefire, Lancope, Palo Alto, McAfee, Splunk, Imperva, Check Point, FireEye, Gigamon)
  • Function as a subject matter expert (SME) for customer technical staff regarding proposed solution and its design, configuration, implementation, and testing specifics
  • Function as technical liaison and ePlus ambassador with field OEM channel sales and technical teams
  • Assist sales team with mentoring of associate account managers as it relates to overall opportunity management and technical solution set
  • Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates / changes, lessons learned from previous engagements / experience, etc., as relevant
  • Assist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solution
  • Assist in developing a get well plan, as appropriate
  • Identify product or services candidates to sales and services management as new solution areas for ePlus to potentially development or investment
  • Complete training and maintain OEM certification(s) as requested and approved by management, in accordance with assigned focus area
  • Be proactive in highlighting and suggesting areas for improvement in the regional procedures, structure, reporting, etc.
  • Propose ideas and solutions to help improve functional areas
  • Ensure appropriate coverage for in-process and new solution sales cycle opportunities while out of office for training, vacation, PTO, etc.
  • Participate in weekly pre sales engineering conference calls
  • Review current pipeline and forecast potential revenue, win probability, and estimated date of completion, on a weekly basis
  • Complete administrative tasks (expenses, time reporting, pipeline) in a timely fashion
  • Conduct ePlus branded lunch and learns with customers and identify sales opportunities, as requested by management
  • QUALIFICATIONS

    Hands-on experience working with a variety of Enterprise Networking Technology - including but not limited to the following areas :

  • Enterprise switching platforms - Cisco Catalyst, Cisco Nexus, Arista, Aruba CX & Fortinet
  • WAN technologies - Cisco edge routing - eBGP
  • Cisco ACI and / or VMware NSX-T
  • Mobility - Wireless Platforms including (Cisco Catalyst, Meraki & Aruba)
  • Experience with Microsoft technologies - Windows Operating systems, Active Directory, Exchange, O365
  • Experience with Cloud Networking in Azure or AWS
  • Other Skills and Experience :

  • Experience integrating multiple vendor products.
  • Excellent customer service skills on phone and in person
  • Skilled to liaise with and influence multiple stakeholders in a matrix environment.
  • Professional demeanor and good communication skills
  • Ability to think and come up with solutions quickly, and accurately
  • Excellent written communications skills
  • Strong attention-to-detail
  • Ability to function as an individual contributor and mentor / leader detached from the corporate environment.
  • College degree or applicable work experience
  • 5 years of experience in designing or implementing complex network or systems / storage solutions
  • 3 years of experience in providing pre-sales engineering support
  • Network engineering or systems / storage engineering, preferably with one or more of : Cisco, HPE, Juniper, NetApp, Pure, VMware, Microsoft, Fortinet, Arista, Extreme
  • Pre-sales support experience
  • Excellent oral, written and presentation skills
  • Strong attention-to-detail
  • Advanced vendor certifications (e.g.) CCNP, CCIE, PCNSE, NSE highly desirable.
  • POSITION SPECIFICS

    The base salary range for this position at commencement of employment is expected to be between $120,000 and $170,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and / or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed here.

    If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department / team performance, and market factors.

    Notice to Recruiting Agencies : ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property, and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

    PHYSICAL REQUIREMENTS

    While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.

    By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

    LI-KB1

    IND1

    Salary : $120,000 - $170,000

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Senior Solutions Architect (Enterprise Networking)?

    Sign up to receive alerts about other jobs on the Senior Solutions Architect (Enterprise Networking) career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $129,363 - $167,316
    Income Estimation: 
    $145,845 - $177,256
    Income Estimation: 
    $147,836 - $182,130
    Income Estimation: 
    $154,597 - $194,610
    Income Estimation: 
    $86,891 - $130,303
    Income Estimation: 
    $84,216 - $118,122
    Income Estimation: 
    $114,606 - $154,339
    Income Estimation: 
    $104,659 - $145,110
    Income Estimation: 
    $104,659 - $145,110
    Income Estimation: 
    $143,609 - $190,347
    Income Estimation: 
    $128,655 - $181,504
    Income Estimation: 
    $128,655 - $181,504
    Income Estimation: 
    $179,031 - $240,421
    Income Estimation: 
    $161,252 - $233,905
    Income Estimation: 
    $161,252 - $233,905
    Income Estimation: 
    $123,236 - $172,009
    Income Estimation: 
    $124,152 - $184,414
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at ePlus Inc

    ePlus Inc
    Hired Organization Address Wilmington, NC Full Time
    Overview As a Managed Service Center Tier III Datacenter Engineer, you will provide ePlus MSC and clientele with Data Ce...
    ePlus Inc
    Hired Organization Address Chandler, AZ Full Time
    Overview Candidates MUST be geographically located within 50 miles of Chandler, Arizona and comfortable working 100% on-...
    ePlus Inc
    Hired Organization Address Washington, DC Full Time
    Overview As a Service Desk Analyst II, you will be responsible for answering technical support calls and responding to e...
    ePlus Inc
    Hired Organization Address Sterling, VA Full Time
    Overview As a Data Center Technician, you will serve as a key contributor to the configuration team by performing onsite...

    Not the job you're looking for? Here are some other Senior Solutions Architect (Enterprise Networking) jobs in the Manchester, NH area that may be a better fit.

    IT Senior Architect, Security (Hybrid)

    Eversource Energy, Manchester, NH

    Senior Oracle Applications Solution Architect

    Velcro USA Inc., Manchester, NH

    AI Assistant is available now!

    Feel free to start your new journey!