What are the responsibilities and job description for the Account Manager position at EPM Scientific?
A leading point-of-care agency specializing in providing innovative digital solutions to our clients in the pharmaceutical industry. Their mission is to enhance patient care and HCP experience through cutting-edge technology and strategic partnerships.
Job Description: We are seeking a skilled and proactive Post-Sales Account Manager to join our team. The ideal candidate will have experience managing digital projects and deliverables, cultivating strong client relationships, generating organic business growth, and working with clients in the pharmaceutical space. As a Post-Sales Account Manager, you will be responsible for ensuring client satisfaction and driving the success of our digital solutions.
Key Responsibilities:
- Client Relationship Management: Build and maintain strong, long-term relationships with clients, understanding their needs and ensuring satisfaction.
- Project Management: Oversee the execution of digital projects and deliverables, ensuring timely delivery and adherence to quality standards.
- Business Growth: Identify opportunities for organic business growth within existing client accounts and develop strategies to capitalize on them.
- Communication: Serve as the primary point of contact for clients, providing regular updates and addressing any concerns or issues.
- Collaboration: Work closely with internal teams, including product development, marketing, and technical support, to ensure seamless project execution.
- Reporting: Monitor and report on project progress, client feedback, and business growth metrics.
Qualifications:
- Experience: Proven experience in managing digital projects and deliverables, preferably within the pharmaceutical industry.
- Education: Bachelor's degree in a relevant field; advanced degree preferred.
- Skills: Excellent communication, organizational, and problem-solving skills. Ability to manage multiple projects simultaneously.
- Knowledge: Strong understanding of digital solutions and point-of-care technologies.
- Attributes: Client-focused, proactive, and results-driven.
Benefits:
- Competitive salary and benefits package
- Opportunities for professional development and career advancement
- Collaborative and innovative work environment
A leading point-of-care agency specializing in Mission is to enhance patient care and HCP Engagements through cutting-edge technology and strategic partnerships.
Job Description: We are seeking a skilled and proactive Post-Sales Account Manager to join our team. The ideal candidate will have experience managing digital projects and deliverables, cultivating strong client relationships, generating organic business growth, and working with clients in the pharmaceutical space. As a Post-Sales Account Manager, you will be responsible for ensuring client satisfaction and driving the success of our digital solutions.
Key Responsibilities:
- Client Relationship Management: Build and maintain strong, long-term relationships with clients, understanding their needs and ensuring satisfaction.
- Project Management: Oversee the execution of digital projects and deliverables, ensuring timely delivery and adherence to quality standards.
- Business Growth: Identify opportunities for organic business growth within existing client accounts and develop strategies to capitalize on them.
- Communication: Serve as the primary point of contact for clients, providing regular updates and addressing any concerns or issues.
- Collaboration: Work closely with internal teams, including product development, marketing, and technical support, to ensure seamless project execution.
-Reporting: Monitor and report on project progress, client feedback, and business growth metrics.
Qualifications:
Experience: Proven experience in managing digital projects and deliverables, preferably within the pharmaceutical industry.
Education: Bachelor's degree in a relevant field; advanced degree preferred.
Skills: Excellent communication, organizational, and problem-solving skills. Ability to manage multiple projects simultaneously.
Knowledge: Strong understanding of digital solutions and point-of-care technologies.
Attributes: Client-focused, proactive, and results-driven.
Benefits:
Competitive salary and benefits package
Opportunities for professional development and career advancement
Collaborative and innovative work environment
Salary : $100,000 - $115,000
