What are the responsibilities and job description for the Solutions Analyst position at Epsilon Data Management, LLC?
OverviewHow You'll Make an ImpactAs a Solutions Analyst, reporting to the Senior Director, you'll be at the heart of a dynamic team responsible for driving high-impact initiatives across the company. Your expertise will ensure the seamless operation of Atlassian tools like Jira and Confluence, enabling teams across Operations, Product, Account Management, Engineering, and more to collaborate effectively. By crafting innovative solutions, you’ll play a key role in increasing productivity and streamlining processes throughout the organization.What You’ll Achieve : Work closely with cross-functional teams to deliver tailored solutions for ticketing, workload management, and reporting.Improve efficiency by creating tailored workflows that address the unique needs of various departments.Conduct training sessions to upskill employees on the best ways to utilize Atlassian tools, fostering productivity across the company.Create comprehensive reports and dashboards using KPI data to help teams track trends and make informed decisions.Maintain and improve the team wiki, ensuring it remains a valuable resource with clear documentation, tutorials, and structured communication.What You Are : What You’ll Bring with You : Strong experience with Atlassian products, particularly Jira and Confluence.Excellent problem-solving abilities and analytical mindset.Self-motivated and a proactive communicator who can work independently and collaborate effectively across teams.Strong organizational skills and the ability to manage multiple projects with varying priorities.A solid understanding of project management methodologies and workflows.A knack for thinking creatively and solving problems under pressure.Why You might Stand Out from Other Talent : Your ability to anticipate challenges and resolve them before they arise.Versatile communication skills, both written and verbal, which enable you to convey technical concepts to non-technical stakeholders.Adaptability in a fast-paced, ever-changing environment, where new challenges and opportunities emerge frequently.Your proven track record of driving efficiency improvements and delivering custom solutions that increase productivity across teams.Pay Range : $71,250 - $118,750 annuallyActual compensation within the range will be dependent upon, but not limited to the individual’s skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.Additional InformationWhen You Join Us, We’ll Create Something EPIC TogetherEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice.Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400 billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values : Act with integrity.Work together to win together.Innovate with purpose.Respect all voices.Empower with accountability.Because You MatterAs an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following : Time to Recharge : Flexible time off (FTO), 14 paid holidaysTime to Recover : Paid sick timeFamily Well-Being : Parental / new child leave, childcare & elder care assistance, adoption assistanceExtra Perks : Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counselingEpsilon benefits are subject to eligibility requirements and other terms.Epsilon is an Equal Opportunity Employer.Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived characteristics protected by applicable federal, state or local law.#J-18808-Ljbffr
Salary : $71,250 - $118,750
