What are the responsibilities and job description for the Strategic Account Executive - Debt Management position at Equifax?
The Strategic Account Executive (AE) is responsible and accountable for the overall retention and growth of revenue and client satisfaction between Equifax Workforce Solutions and a portfolio of assigned 3rd party Debt Management accounts. The AE works closely with a team of internal partners, leveraging their support and expertise to drive revenue growth (vertically and horizontally) in all areas of the client’s organization, grow relationships and implement new solutions. Driving value to the strategic customer through interactions at all levels, gathering information and understanding the customer’s business needs, considering industry & competitive dynamics, and cultivating timely and appropriate solutions is critical to the success of this position.
Additional responsibilities include communicating client needs with the extended Equifax team to align all resources around the same goals, supporting Equifax's reputation and brand awareness within the strategic account and including Senior Management when appropriate. This will be achieved by leveraging the AE’s sales, strategic, analytical, and communication skills required to grow these relationships to realize full revenue potential annually.
What you will do:
Additional responsibilities include communicating client needs with the extended Equifax team to align all resources around the same goals, supporting Equifax's reputation and brand awareness within the strategic account and including Senior Management when appropriate. This will be achieved by leveraging the AE’s sales, strategic, analytical, and communication skills required to grow these relationships to realize full revenue potential annually.
What you will do:
- Identify and develop new business opportunities within assigned book of business
- Build and maintain relationships with key client decision makers to drive sales
- Support the activities associated with a robust partnership/alliance strategy: identifying, implementing and managing appropriate product/market partnerships to drive new revenue growth and market penetration
- Become an expert on the clients in your book of business; host weekly meetings, learn client business processes, meeting preparation to include pre and post work
- Provide market and "voice of customer" feedback to the COE teams regarding competitive offering and client needs for product and solution development
- Subject matter expert in the Debt Management vertical
- Effectively lead assigned territory and maximize business potential
- Bachelors Degree or equivalent work experience
- 7 years of experience in B2B account management or sales, with a strong emphasis on data and technology solutions and strategic client relationship management, client retention, customer satisfaction, competitive differentiation, and revenue growth, including pricing strategies, upselling, and cross-selling.
- 2 years experience within the 3rd party Debt Management industry
- Ability to travel 20%
- Proven successful track record in meeting and exceeding sales and client retention goals including prospecting and developing new business
- A communication style that involves and engages customers in collaborative discussions that results in value to both parties
Salary : $113,000 - $160,000