What are the responsibilities and job description for the Collections Specialist position at EquipmentShare?
EquipmentShare is Hiring a Collections Specialist
EquipmentShare is searching for a Collections Specialist for our corporate office in Columbia, MO, to support our team as the department continues to grow.
Salary range : $23-$25 / hr. Factors including past experience and location may affect final compensation rate.
Job Summary :
Facilitate collection of delinquent accounts.
Supervisory Responsibilities :
None.
Duties / Responsibilities :
- Possess strong customer focus with the ability to have detailed conversations with our customers
- Handle Collection calls and or correspondence in a fast paced goal oriented Collections Department
- Very comfortable communicating with customers in a metrics-driven environment
- Are able to navigate multiple technologies while staying engaged with our customers
- Possess excellent negotiation and decision making skills; in addition to strong communication skills
- Demonstrate sensitivity and compassion in difficult situations
- Have the ability to work independently and in a team environment
- Think critically and exercise independent judgement
- Handle a high volume of outgoing calls to assigned delinquent customers
- Handle incoming phone calls, regardless of assigned branches, effectively resolving
customer and branch questions
timely basis
personnel and co-workers
are due
Required Skills / Abilities :
Education and Experience :
Physical Requirements :
Why We're a Better Place to Work
About You
Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that's long been resistant to change.
EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.
Salary : $23 - $25
