What are the responsibilities and job description for the Branch Technology Coordinator position at Equitable?
At Equitable, our power is in our people.
We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?
Equitable Advisors is committed to making a difference in the lives of clients. Across the U.S., 4,330 financial professionals operating under the Equitable Advisors brand engage with individual clients to build relationships focused on helping individuals achieve meaningful financial wellness. In total, Equitable Advisors serves 2.4 million clients nationwide.
The Columbia, MD office of Equitable Advisors has been a constant in the DC Metro, Maryland and Virginia communities for over 80 years. Situated in, and reflective of the communities they serve, our offices in Maryland (Columbia) and Virginia (Falls Church, Richmond, Roanoke) house over 200 Financial Professionals and Staff support members and have an additional 50 team members integrated throughout the region.
Key Job Responsibilities
The Columbia, MD office is seeking an entry level, Branch Technology Coordinator. This person will report directly to Complex Technology Manager. Key responsibilities revolve around monitoring and maintaining technology related activities.
Telecommunications
For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.
Equitable Pay and Benefits: Equitable Total Rewards Program
Required Qualifications
Skills
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Project Administration: Knowledge of project administration best practices and ability to use organizational strategies, practices and tools for administering projects.
About Equitable
At Equitable, we’re a team of over ten thousand strong; committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives.
We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.
We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork.
We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.
Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.
NOTE: Equitable participates in the E-Verify program.
If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us at TalentAcquisition@equitable.com.
Primary Location
UNITED STATES-MD-COLUMBIA
Organization
Equitable
Schedule
Full-time
We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?
Equitable Advisors is committed to making a difference in the lives of clients. Across the U.S., 4,330 financial professionals operating under the Equitable Advisors brand engage with individual clients to build relationships focused on helping individuals achieve meaningful financial wellness. In total, Equitable Advisors serves 2.4 million clients nationwide.
The Columbia, MD office of Equitable Advisors has been a constant in the DC Metro, Maryland and Virginia communities for over 80 years. Situated in, and reflective of the communities they serve, our offices in Maryland (Columbia) and Virginia (Falls Church, Richmond, Roanoke) house over 200 Financial Professionals and Staff support members and have an additional 50 team members integrated throughout the region.
Key Job Responsibilities
The Columbia, MD office is seeking an entry level, Branch Technology Coordinator. This person will report directly to Complex Technology Manager. Key responsibilities revolve around monitoring and maintaining technology related activities.
Telecommunications
- Support RingCentral (additions / removal)
- Ticket creation and escalation
- Keeping database(s) updated
- Liaison for Corporate Network / Wi-Fi Network management
- Onboarding Technology systems for new hires
- Troubleshoot hardware / software problems for associates and staff
- Troubleshoot branch office technology such as TVs, Cameras, Cable, etc.
- Ticket creation and escalation
- Lexmark Scanner/Copier/Printer/Peripheral device support
- Work with Complex Technology Manager on all rollout and technology projects
- Keeping database(s) updated
- Support Branch Technology purchase needs (Peripherals, Licenses, Subscriptions, etc.)
- Program and distribute security keys for offices
- Maintain security system camera, swipe touch pads, DVR’s etc.
For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.
Equitable Pay and Benefits: Equitable Total Rewards Program
Required Qualifications
- Minimum of 1 year of experience in PC Support/IT experience
- Able to work closely with both the leadership team and advisors
- Ability to function independently and work well with a team
- Detail Oriented
- Proficient with Excel
- Proactive decision-making skills
- Strong ability to collaborate
- Strong communication skills
- Able to travel to offices consisting of Columbia, MD, Falls Church, VA and Richmond, VA.
- Role is expected to be in office
Skills
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Project Administration: Knowledge of project administration best practices and ability to use organizational strategies, practices and tools for administering projects.
About Equitable
At Equitable, we’re a team of over ten thousand strong; committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives.
We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.
We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork.
We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.
Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.
NOTE: Equitable participates in the E-Verify program.
If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us at TalentAcquisition@equitable.com.
Primary Location
UNITED STATES-MD-COLUMBIA
Organization
Equitable
Schedule
Full-time
Salary : $53,000 - $65,000
