What are the responsibilities and job description for the Customer Service Representative - Front Desk position at Equity Lifestyle Properties, Inc.?
Job Overview:
We are seeking a highly motivated and organized Front Desk Clerk to join our team at Equity Lifestyle Properties, Inc. This role is ideal for individuals who enjoy providing exceptional customer service and working in a fast-paced environment.
Responsibilities:
Requirements:
We are seeking a highly motivated and organized Front Desk Clerk to join our team at Equity Lifestyle Properties, Inc. This role is ideal for individuals who enjoy providing exceptional customer service and working in a fast-paced environment.
Responsibilities:
- Manage guest check-in and check-out processes, ensuring seamless transitions.
- Respond to guest inquiries in person and over the phone, providing accurate information and solutions.
- Process payments and deposits, maintaining accurate records.
- Collaborate with your Property Manager to address inquiries and ensure effective communication.
- Maintain a clean and organized workspace, adhering to company standards.
Requirements:
- A high school diploma or equivalent experience.
- At least 1 year of experience in customer service, with exceptional customer service skills.
- Strong organizational skills and attention to detail.
- Computer literacy and ability to learn new systems.