What are the responsibilities and job description for the Patrol Ranger Supervisor (Seasonal)-Lakeland position at Equity LifeStyle Properties?
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of Patrol Ranger Supervisor (Seasonal)-Lakeland in Milton, Wisconsin.
What you’ll do:
The Patrol Ranger Supervisor will supervise and train Patrol Rangers. As a Patrol Ranger Supervisor, you will patrol the grounds of the campground answering questions, enforcing rules, and ensuring the safety of our campers, staff members, and their belongings. The ideal employee can handle any stressful situation calmly and react accordingly with regard to local, state, and federal law.
Your job will include:
- Supervise, train, and schedule Park Patrol Rangers.
- Answer telephone and radio calls, relay messages to staff and Campers.
- Monitor the property with a keen eye for any property issues or potential problems.
- Ensure that the property is properly secured.
- Ensure that guests comply with resort rules, respond to areas of concern, and contact law enforcement if necessary.
- Monitor all incoming guests through the campground gate and validate if access is acceptable.
- Perform routine patrols
- Service recovery
- Detailed reports of incidents and daily shifts
- Secure the facilities and amenities.
- Intervene in resort disturbances and respond to Camper's complaints diplomatically.
- Detailed reports of incidents as well as daily reports
- Familiar with emergency procedures and able to execute professionally and calmly when necessary
- Prioritize guest safety and happiness.
Experience & skills you’ll need:
- High school diploma, or the equivalent.
- 2 years in a Customer Service Environment
- 2 years in a Supervisory position.
- Exceptional customer service, problem-solving, and service recovery skills.
- Attention to detail
- Strong communication and computer skills.
- Knowledge of the RV business is a plus.
- Weekends required
- Current &valid driver's license
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at
www.equitylifestyleproperties.com
for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
