What are the responsibilities and job description for the Leasing Consultant - Iris O4W position at Equity Residential?
At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.
How We Deliver A Winning Performance
As a Leasing Consultant, you will spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents. The other half of your time will involve providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property.
How We Deliver A Winning Performance
- Question Authority
- Walk the Talk
- Share Knowledge
- Listen, Not Just Hear
- See the Glass Half Full
- Take Educated Risks
- Enjoy the Ride
- Share the Spotlight
- Do the Right Thing
- Test Your Limits
- Physical Wellbeing: Medical, dental, and vision care
- Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
- Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
- Community Wellbeing: Paid Community Service Hours
- Career Wellbeing: Leadership Development
- Learn more about our Total Wellbeing programhere.
As a Leasing Consultant, you will spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents. The other half of your time will involve providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property.
- Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities
- Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals
- Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns
- Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents
- Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution
- Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures
- Work Schedule: Tuesday-Saturday: 9am-6pm
- High School diploma or equivalent
- Strong customer service/customer facing orientation: Retail Sales, Hospitality
- Well organized with ability to prioritize and multi-task
- Excellent communication and interpersonal skills
- Proficiency in using property management software & Google Suite
- Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.
- Knowledge of federal and state apartment housing laws
- Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job
- Experience in leasing or property management,
- College degree or coursework
- Employees are eligible for overtime pay and performance incentives.
