Loan Servicing + Administrative Assistant

Position: Loan Servicing Administrative Assistant

Location: Irvine, CA

Open Date: 10/18/2024

A Bit About Us

Are you an experienced professional in the financial and real estate industry? Do you thrive in a dynamic, fast-paced, fun, and friendly culture? We are seeking a dedicated and experienced Loan Servicing and Administrative Assistant to utilize your talents with a strong established private money company. We take pride in our employees with many working on their 15-year mark. We are hiring for long term positions.

We are a stable private money lender less affected by short term rate changes and have a national footprint. Each owner has over 30 years of experience. We offer competitive pay with a relaxed and supportive environment.

Position Overview 

The Loan Servicing and Administrative Assistant primary responsibility is to assist in all servicing related issues throughout the process as well as assist with daily administrative needs in the office.

General Responsibilities

• Update information relating to closed /sold loans in the company’s software system
• Oversee processing of loan payoffs, loan payments (e.g. late payments and delinquencies), loan disbursements, escrows (e.g. insurance and taxes), loan transfers and annual statements (1098s)
• Responsible for addressing all borrower and third-party inquiries (including payment questions related to principal, interest, escrows, etc. with borrowers)
• Accounting and investor reporting for closed loans, including balances, payments and transfer amounts
• Oversee processing of Good-Bye letters to borrowers
• Remittance of monthly statements to borrowers
• Collection of interim mortgage payments
• Remittance of 1st payment to investors
• Send notifications to Homeowner and Flood insurance companies
• Reconcile escrow balances with various investors and wire escrow funds
• Preparation and/or review and distribution of servicing data tapes
• Upload and send physical servicing files to investors and/or servicers
• With the assistance of the Loan Servicing Manager maintain compliance with industry related standards and regulations
• Oversee the proper maintaining of loan servicing records
• Serve as the assistant company contact person with investors on servicing related issues
• Oversee relationship with sub-servicer
• Employ and improve quality control processes and testing
• Serve as main contact with agencies on servicing related issues
• Assist with office administration needs working directly with our book keeper and President

Requirements

• High School diploma required and Bachelor degree preferred
• Experience servicing loans
• Excellent communication, time management, and organizational skills
• Must be able to handle high volume with speed and accuracy
• Maintain strong working relationship with internal teammates as well as investors, borrowers, escrow, and title teams
• Ability to multi-task along with being flexible and adaptable to changes
• Must have a strong sense of urgency to move file along

Benefits

At EWL, we believe our employees are our greatest asset. We offer a competitive salary with bonuses, excellent healthcare, paid vacation accrual, 401k benefits, and a beautiful office located in the mecca of Irvine with a fun and friendly company culture.

Equity Wave Lending is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status or any other basis prohibited by state or federal law.

Please contact Debbi Suddarth, debbi@equitywavelending.com, (949) 584-1622