HR Generalist

Why We Exist: 

At Revive IT & ER2, we desire to grow a sustainable company that provides opportunity for individuals to continuously improve and grow. 

What We Actually Do: 

ER2 helps large organizations with seamless new technology hardware installation, efficient equipment management, and zero-waste disposal. ER2's unique business model enables the donation of thousands of computers to under-resourced communities, working towards reducing the digital divide.

ER2 is a leading provider of new and refurbished hardware purchasing solutions and Accidental Damage Protection (ADP) services specifically tailored for schools. Our dedicated focus on meeting the unique needs of educational institutions has established us as a trusted partner in the industry. 

Additionally, through our sister company, Revive IT, we are dedicated to providing professional, quality refurbished computers and other tech to customers across the globe.

Our Vision:

To Empower Uniqueness! via our: Team Members, Clients, Environment, and Community. 

How We Behave:

We are: Constantly Improving | Acting in Humility | Living a Life of Servanthood | Relentlessly Pursuing Excellence

But what does this really mean?

In short, no task is "beneath" you. It's our job to make sure the next guy or gal has enough toilet paper. We all have chores; even our CEO can be found cleaning/stocking bathrooms!

Being a part of the ER2 Family means you...

• Respect your peers and place of work
• Strive to always set the next person up for success
• Seek out feedback in hopes to become better 
• Give of yourself while expecting nothing in return

If you can commit to those values… we cannot wait to hear from you!

BEFORE YOU APPLY:

Please be sure to check out our careers page at https://www.er2.com/careers which explains our full hiring process so that you know what to expect! (The next step is a 1-way video interview!)

AFTER YOU APPLY:

Please be sure to add notifications@app.bamboohr.com to your email contact list so you don't miss any communication from us! (Or else it could sit in your spam!)

THE PERKS: 

• Healthcare coverage for full-time employees - a comprehensive benefits package that includes medical, telehealth, dental, vision, and life insurance, short term and long term disability, supplemental accident and critical illness insurance, employee assistance program, BenefitHub discount program
• 401(k) with company match (after just 90 days of employment!)
• Competitive wages
• Welcoming, caring, and dedicated team members 
• Fun culture with family-like vibes 
• Paid Time Off
• Company Branded Attire Allowance
• Professional & Personal Growth and Development Opportunities
• Real Life Skills Training
• A workplace built on continuous improvement - we work to ensure that everything we do adds value to our customer: Better process, easier work day, great product, on time, happy customers, successful company!
• All ideas are welcome, everyone has a voice here - unused employee genius is a big waste!

THE OPPORTUNITY:

We are looking for an HR Generalist to join our team and help us provide outstanding service to our internal customers - our team members! 

This is a full-time, in-office position, salary (exempt), M-F 8am-5pm, with additional hours as business needs require.

The HR Generalist will report directly to the Chief People Officer (CPO), and collaborate closely with our entire HR & Team Member Engagement Department. The HR Generalist will provide support to our team members in all ER2 locations - AZ, CA, FL, IA, TN, and TX (150 team members and growing). This exceptional individual will be an advocate for both the company and our team members, acting as a bridge between the team and leadership while fostering a positive work environment and ensuring organizational goals are met.

We're looking for someone with mid-level experience (3-5 years as an HR Generalist), who is passionate about people, processes, and organizational success. We want someone who is ready and excited to support our amazing, growing, hard-working team! 

The HR Generalist will be taking on a wide range of HR tasks, such as: recruiting, administering employee benefits and leaves, crafting and refining HR policies, supporting in training and onboarding, assisting with performance management programs and team member development, etc. This person will also prepare HR reports, handle HR documentation, including managing employee records, and will serve as a main point of contact for team members’ queries on HR-related topics. 

The goal is to ensure that our people operations continue to run smoothly and effectively to deliver maximum value to the organization via... our people! 

If this sounds right for you, keep reading!

THE PERFECT FIT:

• You’re someone who loves helping others succeed
• You’re able to be firm and direct, while being respectful and caring
• You’re willing and happy to learn, and you’ll find ways to teach yourself when necessary
• You have a bent for admin work, but also have great soft skills
• You appreciate the necessity of certain mundane tasks and therefore are happy to accomplish them
• You have a keen eye for detail
• You’re able to flex as needs require 
• You have no problem setting the thing you’re working on aside when other priorities show themselves
• You’re willing to step outside of your comfort zone
• You strive to increase self-awareness
• You love feedback
• You act with a sense of urgency
• You are super comfortable on a computer - Word/Google Docs, Excel/Google Sheets, Google Drive, Powerpoint/Google Slides, Email, Adobe
• You are quick to learn new software
• You are familiar with HRIS Systems
• You know what you don’t know
• You are confident in what you do know
• You are comfortable with conducting research to fill in knowledge gaps
• You are also:
  • An incredible communicator (written and verbal)
  • A team player
  • Detail-oriented
  • Organized
  • Intrinsically motivated
  • Proactive
  • Curious!
  • Solution-oriented
  • Flexible/Adaptable 
  • A great listener
  • Always seeking perspective
  • A supreme collaborator
  • Action-Oriented
  • Resourceful!
  • Reliable!

LET’S DIVE IN FURTHER ON SOME OF THESE...

Self-Learner/Resourceful

You easily establish where and how you can find the answers to get things done and you utilize them efficiently. Switching gears comes with ease and making things happen runs in your blood.

Drives Engagement

There is someone in life that has cheered you on; encouraged you to get involved and had a way of doing so that actually made you do it! Because of that, motivating others and driving engagement is critically important to you. You are that person that even in the most trying of circumstances can rally for the vision and get people on board. You help people relate to the vision and purpose by demonstrating personal commitment to that vision. You’re able to focus on motivation in order to achieve results. 

Interpersonal Savvy

You have a way with people. You are able to relate with others even with little to nothing in common. You can build rapport in difficult situations and you conduct yourself in a diplomatic and tactful way. You have a pulse on group dynamics yet will not allow the desire to be liked to outweigh achieving results. 

Communicates Effectively

You are a communication wizard and can provide timely information in just the right doses! You have finessed your ability to listen actively and attentively. You are able to read your audience and adjust your approach appropriately and efficiently ensure all parties leave with the same information and understanding. 

Long-Term

We’re not looking for someone who’s half-invested. Our team is growing FAST and we want you to grow with us. The right candidate will be looking to contribute for the long haul.

THE DAY TO DAY:

Recruitment and Onboarding:

• Assist in developing job descriptions and job postings.
• Source and screen candidates through job boards, social media, and networking **proven experience & success in this area required
• Conduct interviews and assist in the selection process.
• Coordinate the onboarding process for new hires, including orientation, training, and paperwork.

Offboarding:

• Complete offboarding tasks, including conducting exit interviews, preparing paperwork and required documentation/notices

Team Member Relations:

• Promote HR programs to create an efficient and conflict-free workplace.
• Address team member concerns and provide conflict resolution support.
• Foster a positive workplace culture through communication and problem-solving.
• Maintain an open-door policy for team members to voice concerns.
• Handle disciplinary actions and provide guidance on performance improvement plans.

Performance Management:

• Support the performance review process, ensuring evaluations are completed on time.
• Advise leaders on setting clear performance goals and expectations.
• Assist in managing performance improvement processes and team member development programs.

Compliance and Legal Requirements:

• Ensure company policies and practices comply with federal, state, and local labor laws.
• Maintain team member records in accordance with legal requirements.
• Help to maintain and update human resources documents, such as employee handbooks, written policies, directories, and new hire resources
• Stay updated on HR laws and regulations to minimize legal risks.

Training and Development:

• Coordinate and/or facilitate team member training programs to enhance skills and ensure compliance.
• Identify training needs within the organization.
• Monitor training effectiveness and suggest improvements.

Compensation and Benefits:

• Assist in the administration of team member benefits programs, including health insurance, leaves, retirement plans, and paid time off.
• Administer payroll-related matters, including time-off tracking and employee reimbursements.
• Provide support with compensation analysis and salary benchmarking.

HR Reporting and Administration:

• Prepare and maintain HR reports, including time-to-hire, turnover, headcount, and other HR metrics.
• Handle HR documentation, including employee records.
• Help to maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software 
• Ensure smooth day-to-day HR operations and assist in audits when required.

Health and Safety:

• Support the development and implementation of workplace health and wellness, and safety programs.

Culture and Engagement:

• Promote team member engagement initiatives and retention programs.
• Organize and participate in team member engagement activities, such as team-building events and recognition programs.

Team Member Support:

• Distribute resources and post important communications via Team Site
• Interpret and explain to team members - human resources policies, procedures, laws, standards, or regulations
• Enhance job satisfaction by resolving issues promptly and identifying new perks and benefits to offer

Leadership Support:

• With the help of the CPO, research and provide leadership with information or training related to retention, conflict resolution, performance management, coaching techniques, or documentation of performance issues
• Consult with leadership to suggest personnel policies or procedures missing but needed

Other HR Department Support:

• Assist in evaluating the effectiveness of our current communication methods, and identify and trial-run new methods
• Identify areas of improvement for the HR & Engagement Department
• Assist with managing department costs 
• Support other administrative staff and leaders with misc. requests
• Utilize technology in the workplace to communicate, create and execute - Gmail, Google Calendar, our internal team site, Google Slides, BambooHR (HRIS), and project management software (Asana) 

THE VITALS:

• Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent work experience)
• Proven experience as an HR Generalist (3 years required)
• Proven experience in recruitment/talent acquisition (minimum 2 years experience)
• Understanding of general human resources policies and procedures
• Strong knowledge of employment/labor laws & where to find the most up to date info
• Proven experience navigating federal and state employment laws
• Proficient with HR software (HRIS), Microsoft Office Suite, Google Suite and related tools.
• Strong interpersonal and communication skills.
• Ability to handle sensitive and confidential information.
• Aptitude in problem-solving
• Desire to work as a team with a results driven approach
• Additional HR training/certification is a plus

OTHER REQUIREMENTS:

• Ability to sit or stand for consecutive hours
• Ability to work and look at a computer screen for extended hours per day
• Consistent and verifiable work history
• Legally authorized to work in the United States
• The ability to speak, read and write English fluently
• Must complete a drug screening and background check before hire

ER2 is proud to be an equal opportunity employer. We are a diverse group of individuals from all walks of life with the unified desire to Be Responsible and make a difference.

All employment is decided on the basis of qualifications, merit, and business need. 

If you need assistance or an accommodation due to a disability, you may contact us at hr@er2.com

Disclaimer: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Salary : $65,000