What are the responsibilities and job description for the Strategic Product Manager position at Ericsson?
About this opportunity:
Ericsson is seeking a highly motivated professional with experience in the field of telecommunications billing to serve as a Strategic Product Manager (SPM) for Ericsson Billing products. Strategic Product Managers are responsible for defining the business strategy and related evolution of Ericsson Billing products, which provide monetization solutions for Communication Service Providers (CSPs) in the business segments of consumer (B2C), enterprise (B2B), and partner ecosystems (B2B2X). An experienced SPM will bring and further develop deep knowledge of customers' current and future monetization business drivers, billing technology advancements, cloud technology, AI/ML, billing services and operations, and competitors' strengths and weaknesses.
What you will do:
The SPM role will give individuals the opportunity to apply their depth of knowledge in billing by supporting billing customers globally as well as managing the financial aspects of the billing product and related services.
- Driving overall investments for Ericsson billing products and services to define a roadmap of enhancements that bring the best value to the marketplace
- Taking responsibility for driving commercial launches and go-to-market communications
- Engaging with customer opportunities to showcase and align the future roadmap of investments
- Managing the financial plan of Ericsson billing products and services
- Defining future strategic investments in AI/ML-based services related to monetization
The skills you bring:
The successful SPM candidate will bring deep expertise in the field of telecommunications billing, and experience with Ericsson Billing products is preferred. The person must also have strong communication skills, as the SPM will serve as the overall voice to address business innovation and challenges with end customers, as well as with Ericsson internal groups, including services, sales, and product development/support.
- Telecom/BSS architectures - network, BSS/OSS, mediation, self-care, customer experience, and back-office applications
- Postpaid rating, charging, invoicing, and financial payment handling
- Collections and dunning
- Fraud and revenue assurance
- Hardware and software development architectures
- Containerized deployment knowledge - Kubernetes, CI/CD, cloud vendors
- AI/ML architectures and applications
- Strong communication skills
Why join Ericsson?
At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Strategic Product Management
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer.
We do not discriminate based on race, color, gender, sexual orientation, transgender status, gender identity and/or gender expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law, as applicable, and/or Ericsson’s policies.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.dallas@ericsson.com. or (866) 374-2272 (US) or (877) 338-9966 (Canada) for further assistance.
