Membership and Accounts Receivable Specialist

Job Summary:

The Membership and Accounts Receivable Specialist is responsible for managing both the membership database for the organization, including sign-ups, renewals, and payments, while also handling the collection of outstanding invoices from members and customers, ensuring timely payments and accurate tracking of accounts receivable balances.

Membership

· Processing new membership applications and renewals

· Maintaining accurate member data in the database

· Sending membership reminders and renewal notices

· Managing membership benefits and access levels

· Handling membership cancellations and refunds

· Communicating with members regarding account updates or inquiries

Accounts Receivable

· Generating statements/invoices for membership fees and other charges

· Posting membership/customer payments to their accounts

· Monitoring outstanding membership accounts/invoices and identifying overdue accounts

· Contacting membership/customers regarding past due payments and initiating collection efforts

· Resolving billing discrepancies and membership/customer disputes

· Producing reports on accounts receivable status and trends

Required Skills

· Strong attention to detail and accuracy in data entry

· Excellent communication skills for interacting with membership/customers and resolving issues

· Proficiency in accounting software and database management systems

· Ability to analyze financial data and identify potential problems

· Organizational skills to manage multiple tasks and deadlines effectively

Education & Experience:

• Work experience in general accounting functions, including inter-department accounting
• Requires strong verbal and written communication skills
• Strong attention to detail required
• Candidate must be self-motivated, and able to work independently, as well as with colleagues on shared projects
• Shows skills in the use of personal computers and related software applications
• Superior Computer skills: Microsoft Office, POS/Jonas systems, Outlook and the ability to create, maintain and analyze data in Excel spreadsheets
• Balances multiple priorities and meets deadlines

Job Duties & Functions

· Performs daily sales reconciles, for multiple departments

· Assists with preparation of daily banking

· Receives and responds to membership correspondence via phone and e-mail

· Receives and directs visitors

· Assist with sales and inventory in the Club gift shop

· Responsible for record keeping and data input for seasonal projects

· Organizes and maintains electronic and paper files

· Coordinates with various employees for activities related to operational support of the Club

· Other Duties as assigned

Scheduling

• May occasionally require the ability to work outside of regularly scheduled hours. Schedules vary based on business need. Saturday availability required during peak season.

Job Type: Full-time

Pay: $18.50 - $20.50 per hour

Expected hours: 36 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Erie, PA 16505 (Required)

Ability to Relocate:

• Erie, PA 16505: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $21