What are the responsibilities and job description for the Customer Travel Service Representative _WFH position at Erika Travels?
Are you passionate about travel and customer service? Join our team as a Customer Travel Service Representative and help clients plan and book their perfect trips. This remote position is ideal for individuals who enjoy assisting travelers, providing exceptional service, and ensuring a seamless booking experience. Key Responsibilities : Assist clients in planning and booking travel arrangements, including flights, hotels, cruises, and vacation packages. Provide personalized recommendations based on customer preferences, budget, and travel needs. Handle inquiries regarding travel policies, itineraries, and booking changes. Ensure a high level of customer satisfaction by delivering prompt and professional service. Stay updated on travel trends, destinations, and industry regulations. Maintain accurate records of client interactions and bookings. Qualifications & Skills : Strong customer service and communication skills. Ability to multitask and work efficiently in a remote setting. Detail-oriented with excellent problem-solving abilities. Comfortable using online booking platforms and travel-related software. Prior experience in travel or hospitality is a plus but not required; training will be provided. What We Offer : Fully remote position with flexible work hours. Training and ongoing support to help you succeed. A generous commission rate on bookings and services. Opportunity to work in the dynamic travel industry with a reputable company. Powered by JazzHR
