What are the responsibilities and job description for the Customer Travel Service Representative _WFH position at ErikaTravels?
Are you passionate about travel and customer service? Join our team as a Customer Travel Service Representative and help clients plan and book their perfect trips. This remote position is ideal for individuals who enjoy assisting travelers, providing exceptional service, and ensuring a seamless booking experience.
Key Responsibilities:
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Key Responsibilities:
- Assist clients in planning and booking travel arrangements, including flights, hotels, cruises, and vacation packages
- Provide personalized recommendations based on customer preferences, budget, and travel needs
- Handle inquiries regarding travel policies, itineraries, and booking changes
- Ensure a high level of customer satisfaction by delivering prompt and professional service
- Stay updated on travel trends, destinations, and industry regulations
- Maintain accurate records of client interactions and bookings
- Strong customer service and communication skills
- Ability to multitask and work efficiently in a remote setting
- Detail-oriented with excellent problem-solving abilities
- Comfortable using online booking platforms and travel-related software
- Prior experience in travel or hospitality is a plus but not required; training will be provided
- Fully remote position with flexible work hours
- Training and ongoing support to help you succeed
- A generous commission rate on bookings and services
- Opportunity to work in the dynamic travel industry with a reputable company
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