What are the responsibilities and job description for the Auto Parts Counter Sales position at ERNIES AUTO PARTS INC?
Ernie’s Auto Parts, Harrison Township Mi
Ernie’s Auto Parts is rapidly growing and looking to expand its team! We are an automotive parts distributor specializing in recycled, new aftermarket, new surplus, and remanufactured parts. Recycling operations consist of processing vehicles that have been considered a total loss through an insurance claim. Our recycled inventory consists of late-model import and domestic car and truck parts. Our new aftermarket, new surplus, and remanufactured inventory consists of multiple part types from body panels to mechanical drivetrain.
Counter Sales Representative
The successful candidate will be responsible for creating an outstanding in-person customer experience and assisting our inside sales team in a fast-paced work environment. Our sales team assistants work face to face with our in-person customer pickup transactions and handle the experience from start to finish. This includes finding the correct part for the customer's repair, price negotiation, pulling the part from our warehouses, cleaning and inspecting the part, and the final delivery to the customer.
This position requires a high attention to detail and advanced understanding of computers and technology. The potential candidate must be self-motivated with a goal-oriented focus.
Our Inside Sales Team Assistant plays a critical role in ensuring a positive customer experience. We pride ourselves on providing our customers with a quality part as described with the highest level of customer service. Come join our exciting fast paced work environment!
Full-Time Hours are Monday – Friday. No weekends!
Position Requirements:
·Reliable Transportation
· Automotive Experience (Repair, Replace, Parts, Sales, Etc)
· Must have High School Diploma or GED Equivalent
· Customer Service Experience
· Understanding of computers and technology
· Positive, Professional Attitude
· Attention to detail
· Team Player
Main tasks for the position:
· Provide a positive customer experience
· Ability to multi-task and time management skills
· Ability to work and relate to a wide variety of customers
· Maintain timely communication with customers
· Provide positive problem resolution with customers. Ensure accurate record of resolution.
· Ensure customer order accuracy
· Correctly and Accurately Inspect parts
· Present Yourself in a Professional Manner
Compensation : To Be Determined At Time Of Interview.
*** MUST HAVE VALID DRIVERS LICENSE ***
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
- Overtime
Work Location: In person
Salary : $18 - $25