Program Manager - Health Solutions

Overview

ERP International is seeking an experienced Program Manager (PM) to support ERP's Health Solutions division with contract and operations management.  ERP's Clinical Services Division encompasses comprehensive  healthcare and administrative services at federal & civilian medical facilities nationwide. The ideal candidate is a high energy, detailed oriented, acheiver who has experience managing healthcare service/medical staffing contracts in the Federal and Commercial sectors, including DoD and VA.

Ideal PM Candidate Shall Possess:

* Proven experience as a PM managing DHA/DoD Clinical Contracts and Contract Health Care Employees.

* Must be high energy, detailed oriented, with an inherent can do mind set. * Excellent interpersonal and oral communication skills.* In-depth understanding of systems and programs associated with this role.

Culture of ERP:  Fast-paced, fun, collaborative, energetic, and positive. 

Be the Best!  Join our exceptional team in a dynamic work environment only to discover the immense job satisfaction and pride of being an ERP Employee!  ERP International is honored to have been named one of The Washington Post’s 2024 Top Workplaces!  5 Years and Running. 

Connect With Us! Apply online today and discover more about this exceptional employment opportunity.  www.erpinternational.com

* Excellent Compensation & Exceptional Comprehensive Benefits!

* Paid Time Off, Plus 10 Paid Federal Holidays!

* Medical/Dental/Vision and Health Savings Account available!

* Company Paid STD, LTD and Life Insurance!

* Matching 401K!

About ERP International, LLC: ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in over 40 states. Founded in 2006, ERP is headquartered in Laurel, MD and maintains satellite offices in Montgomery, AL and San Antonio, TX - plus project locations nationwide. ERP is an Equal Opportunity Employer - Disability and Veteran.

Responsibilities

Essential Duties and Responsibilities  

• Represents the voice and face of ERP International to employees, partners and government officials 
• Oversee all operational activities associated with fulfillment of staffing requirements, for their assigned contracts/task orders, which may include:
  • Recruting and staffing activities
  • Credentialing & privileging activities
  • Security process and activities
  • In-processing and onboarding actitivities
• Supervises Site Leads/Managers on various contracts
• Maintains communication with customers on performance objectives and concerns
• Orienting new staff to individual clients and program procedures
• Provides guidance and support to personnel on policies and work expectations
• Organizes and participates in employee team building activities and special events
• Oversee personnel matters, discipline, and termination of employees
• Manages, reviews, and approves personnel timesheets and leave
• Coordinates with invoicing and payroll staff to evaluate and manage contract utilization 
• Reviews invoices and maintain quality assurance for assigned personnel
• Maximizes efficiency and improves profitability for assigned contracts
• Responsive to the leadership and directors of the corporation
• Responsible for ensuring compliance with corporate quality objectives
• Exhibits behavior consistent with the vision and values communicated by the corporation
• Demonstrates support for corporate goals and objectives, contributing to the accomplishment of the overall
• Frequent local traveler required, if located within 60 miles of ERP contract location
• Occasional long-distance travel required 3-4 times per quarter
• Requires frequent after-hours response via email or phone for employees and/or customers

Qualifications

Required Education

• Bachelor’s degree required, preferably in Business Administration, Healthcare Administration, or other Healthcare related field or equivalent experience. 

Required Experience

• 5 years of relevant program management experience, of which a minimum of 2 years must be within the Government Healthcare contracting sector (DOD and VA)
• Experience independently managing healthcare service/medical staffing contracts in the Federal and Commercial sectors, including DoD and VA
• Experience independently managing healthcare providers, including nursing, ancillary, physicians, and medical administrative personnel

Required Knowledge, Skills, and Abilities

• Comprehensive knowledge of federal acquisition regulations, including Service Contract Act and Wage Determination
• Comprehensive knowledge of government billing policies and procedures

Required Leadership Competencies

• Problem Solving –ability to identify root causes and resolve them
• Integrity –maintains high standards in all activities
• Collaboration –able to work with and through others

Desired Experience

• Experience with the Unanet Time and Expense systems, in a Manager role
• Experience working for a DOD/VA healthcare contractor with at least 500 employees, in a supervisor or management role
• Experience managing Govt healthcare contracts and personnel in at least 10 different states simultaneously, including California and Nevada