Information Technology Network Coordinator-Information Technology Department

**Close Date: March 31st, 2025**

This class will lead the Network team and be responsible for designing, installing, and troubleshooting network systems, including wireless, to meet the functional objectives of the Escambia County Commissioners (BCC). The incumbent in this position will be involved with the configuration and maintenance of physical and logical network components as well as designing the network architecture/infrastructure and LAN/WAN/wireless solutions.

EXAMPLES OF DUTIES

Supervises staff by prioritizing and assigning work, conducting performance evaluations, ensuring staff are trained, ensuring that employees follow policies and procedures, maintaining a healthy and safe working environment, and making hiring, termination, and disciplinary recommendations

Designs, configures, and manages network devices from Palo Alto, Cisco, Aruba, F5 Networks and Infoblox DNS/DHCP/IPAM appliances

Plans the network implementation by determining physical and logical layouts as well as evaluating new products and services

Installs, configures, and maintains network infrastructure at sites across Escambia County

Meets end user needs by ensuring the uptime, performance, resource availability, and security of the networks managed within established budgets and operational guidelines

Determines and diagrams physical layouts which illustrate the physical location of and the connections between devices on the network

Utilizes change management processes to ensure projects do not duplicate functionality or diverge from each other and business and IT strategies

Assesses network vulnerabilities and makes recommendations regarding standard configurations, documentation, management of change, performance and security

Enforces necessary requirements to meet network monitoring applications and responds to resulting alerts

Installs, maintains, and supervises network monitoring applications and responds to resulting alerts

Identifies performance or fault anomalies

Performs other duties of a similar nature or level as assigned

TYPICAL QUALIFICATIONS

Minimum Qualification Requirements:

Training and Experience:

Bachelor's degree in computer information systems, Management Information Systems, or related field and 5 years’ experience in infrastructure/network environments including network design, implementation, administration, and support; or an equivalent of combined education and/or experience sufficient to successfully perform the duties of the job such as is listed below.

Licenses and Certifications:

Must possess a valid driver's license from state of residence

Preferred Qualification Requirements:

Cisco/Aruba certifications (CCNP or equivalent)

Experience working in a regulated network environment, including change management processes, documentation requirements, and standardized procedures

Experience working with common networking features and protocols such as: spanning tree, ARP, CDP, EIGRP, RIP, OSPF, BGP, VTP, Etherchannel, 802.1Q trunking, MLS, HSRP, QoS, multicast, 802.11, IPsec, RADIUS/TACACS , SNMP, and MPLS services

Knowledge, Skills, Abilities, and Other Characteristics (KSAOs):

comprehensive knowledge of LAN, WAN, and Datacenter technologies on an enterprise level

knowledge of TCP/IP, Ethernet, Network cabling, layer 2 and layer 3 switching, the OSI Model, MPLS and Metro-ethernet, VPN and SSL technology

knowledge of network management diagraming and troubleshooting

knowledge of enterprise switch as well as router and wireless networks

leadership and people management skills

written and verbal communications skills

organizational skills

customer service skills

support and mentor staff

work under pressure and meet deadlines

be flexible with working schedules, including shift and out of hours working

maintain confidentiality

make decisions and take responsibility for actions

demonstrate initiative and a proactive approach to daily tasks

ability to setup, configure, upgrade, manage, and troubleshoot

establish and maintain effective relationship with public officials, department heads, employees and the general public

SUPPLEMENTAL INFORMATION

County-wide Employee Responsibilities:

All Escambia County BCC employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Escambia County BCC's Employee Code of Ethics, gift, and conflict of interest policies.

All Escambia County BCC employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Emergency Management Responsibilities:

During emergency conditions, the incumbent of this position will automatically be considered an emergency service worker. This employee is subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situations and is expected to perform emergency service duties, as assigned.

Physical Requirements:

Positions in this class typically require sitting, standing, talking, hearing, seeing, finger and hand dexterity as well as repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally. Sedentary work involves sitting frequently during the day. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Benefits/Compensation Package:

• Medical / Dental / Vision plans

• Prescription coverage

• Employee health clinic

• Employee fitness centers

• Employer-sponsored retirement plan or an investment plan

• Deferred Compensation Plan

• Flexible Spending Account(s)

• Employee Assistance Program

• Annual/Sick Leave or Paid Time Off (PTO)

• Group Life Insurance